Always completely satisfied whenever Robert Farr helps me for service on my Toyota’s
9/19/2024
Michael C. VERIFIED CUSTOMER
The only thing that was a little annoying was the shuttle wasn’t available. And when I went to pick up the car it was parked diagonally and so close to the next car I could barely get in.
9/19/2024
Verne B. VERIFIED CUSTOMER
Richard is a great service .
9/19/2024
Adrian T. VERIFIED CUSTOMER
I’m giving simona Teslenko five stars for her excellent service. Thank you
9/19/2024
Alex W. VERIFIED CUSTOMER
Robert was very personalable and informative.
9/19/2024
Mary G. VERIFIED CUSTOMER
Everything worked perfectly. Prompt attention, car finished in time promised. Polite. The reason I have my service done at your establishment
9/19/2024
Molly M. VERIFIED CUSTOMER
Rubén was amazing. Performed excellent work on our Toyota!
9/19/2024
Julian R. VERIFIED CUSTOMER
Everyone I spoke to was nice and professional and did a great job.
9/19/2024
Margaret B. VERIFIED CUSTOMER
Thank you for your service and support.
9/19/2024
Charles G. VERIFIED CUSTOMER
Positives: checked in on time; it took less time than estimated to complete service. Negatives:check-in person wasn't as friendly as others but he wasn't rude; my discount wasn't applied as was initially discussed but once I mentioned the mistake it was taken care of. Overall experience was good
9/19/2024
Cathy H. VERIFIED CUSTOMER
Denise was very kind and helpful but my only concern was when I went to drive away and the dash kept showing all these malfunction alerts so I had to wait an additional hour for them to figure out how to reset the car before I could take it.
9/19/2024
Jama I. VERIFIED CUSTOMER
I'm very appreciate you norm Reeves Toyota groupy
You did services. And I wanted to thanks
Richard and his colleagues.
9/19/2024
Alyce C. VERIFIED CUSTOMER
Great service
9/19/2024
Ronald L. VERIFIED CUSTOMER
Everything went smoothly. Thank you to Richard for keeping me informed of the status of my vehicle and updated for any extra costs. This experience is why i prefer Norm Reeves to any other local dealerships.
9/19/2024
Min P. VERIFIED CUSTOMER
Robert was so kind to me.
9/19/2024
Schelly R. VERIFIED CUSTOMER
Luis was wonderful & kept me informed
9/19/2024
Marlone P. VERIFIED CUSTOMER
Thank you very much for this follow-up survey. Mr. John Bautista was very professional, answered all the questions we had, and had our car ready in an hour. Very efficient! - Marlone P
9/19/2024
Venancia E. VERIFIED CUSTOMER
Thank you and keep up the good work
9/19/2024
Flores B. VERIFIED CUSTOMER
Q. Holt takes great care of Norm Reeves Toyota customers!