I trust Norm Reeves Toyota. My current and last cars were both bought here and serviced here, even though I had moved to PQ, and now I live in El Cajon. All service and service members have been awesome.
6/5/2026
Sisters O. VERIFIED CUSTOMER
John listened to me and my assessment of the leak in my tire and guess what? I was right. My warranty allowed me to get a new tire. Very pleased!
6/5/2026
Ray W. VERIFIED CUSTOMER
I was a pleasure working with Jessica. With all the new cars having lots of bells and whistles, it’s hard to know all the features with all the vehicles. What she didn’t know, she made an effort to go to the source that would know. That was nice.
6/5/2026
Robert T. VERIFIED CUSTOMER
Very good service and they quick & got me back on the road home. Thank you
6/5/2026
Awet M. VERIFIED CUSTOMER
Robert Farr made my day. He provided excellent hospitality, explained everything clearly, and made the whole experience easy to understand. Thank you, Robert, and thank you to the Toyota dealership for the great customer service.
6/5/2026
Eric E. VERIFIED CUSTOMER
Robert was great!
6/5/2026
Danielle K. VERIFIED CUSTOMER
The tasks were completed timely and a pick up was arranged, which was very helpful.
6/5/2026
William W. VERIFIED CUSTOMER
Robert continues to be the best service advisor. Thank you for your toyota service
6/5/2026
Michael A. VERIFIED CUSTOMER
Felt rushed and pressured into something I didn’t want and had to pay for, and the team member helping didn’t seem knowledgeable. Also insanely expensive, and felt like I was getting up charged for repairs that were not vital.
6/4/2026
Joni R. VERIFIED CUSTOMER
John was very helpful and kept me informed!
6/4/2026
Kathryn K. VERIFIED CUSTOMER
Always w pleasure to work with Robert Farr.
6/4/2026
Andrew A. VERIFIED CUSTOMER
Q. Holt is an outstanding representative for Toyota. He has a caring and professional attitude. Due to his positive attitude I will continue to be a loyal customer. He is a credit to Toyota industry and himself. Andrew A
6/4/2026
Sahar S. VERIFIED CUSTOMER
Very good
6/4/2026
Rhianna B. VERIFIED CUSTOMER
I waited over three hours for a basic maintenance service that I made an appointment for. This service provider told me to expect three hours but never apologized or acknowledged this was an extraordinary length of time for basic service. When I pointed it out to her, she merely said ‘there were a lot of appointments this morning.’ I felt ignored and pushed aside and do not think I will prioritize using your services again. There were several ways to improve on this experience and none of them were offered.
6/4/2026
Patty D. VERIFIED CUSTOMER
Robert Farr and the team were great! Thank you so much.
6/4/2026
Kseniia D. VERIFIED CUSTOMER
Thank you so much for your help! I really enjoy working with Denise! She’s THE BEST!