Richard was very helpful and kind with getting my car fixed. The tea that fixed my car were exceptional. My experience at Norm Reeves will bring me back when I’m ready to trade in.
7/26/2025
Denise L. VERIFIED CUSTOMER
Everything was great!!
7/26/2025
Mary A. VERIFIED CUSTOMER
John was so professional from the minute we met . Asked me a few question s . He let me k wow hat to expect and maybe have to leave my car overnight. I will go back to norm reeves and make sure I ask for John Bautista
7/26/2025
Elizabeth G. VERIFIED CUSTOMER
Jessica was very helpful and kept me updated throughout the whole process.
7/26/2025
Michael W. VERIFIED CUSTOMER
Service advisor, Richard Pomplun, was professional, courteous and showed genuine concern for my vehicle’s problem. If I owned a dealership, I would make him an offer to work for my company.
7/25/2025
Jose E. VERIFIED CUSTOMER
Yes
7/25/2025
Brian B. VERIFIED CUSTOMER
Thank you
7/25/2025
Sue L. VERIFIED CUSTOMER
Robert always does a great job and I like and trust him. Feel like I'm in good hands and that he will be honest and fair.
7/25/2025
Priscilla L. VERIFIED CUSTOMER
Q was helpful as always and communicated with my mom who brought the truck in with clarity. He is my go to advisor
7/25/2025
Gary S. VERIFIED CUSTOMER
Issue unresolved
7/25/2025
Felipe L. VERIFIED CUSTOMER
Good job, especially on time.
7/25/2025
Paula K. VERIFIED CUSTOMER
Friendly service.
7/25/2025
Robert S. VERIFIED CUSTOMER
Excellent service!
7/25/2025
Bernard N. VERIFIED CUSTOMER
Great service, ty
7/25/2025
William D. VERIFIED CUSTOMER
First service on new car.
7/25/2025
Rommel D. VERIFIED CUSTOMER
Very friendly and helpful. Took the time to answer my questions clearly. Felt valued as a consumer.
7/25/2025
Toowah R. VERIFIED CUSTOMER
The customer service was amazing. My car broke down on the I-805 South on top of the bridge. This was the closest Toyota dealership in which I could have my car towed. I was pleasantly surprised on the quality of service and the speed in which my car was analyzed and the work completed. Thank you Mr. Pomplun!!
7/24/2025
Herlindo S. VERIFIED CUSTOMER
Great job
7/24/2025
Eusebio P. VERIFIED CUSTOMER
La señorita es muy profesional e intenta por todos los medios que uno salga con la satisfacción de haber tenido una muy buena ayuda del departamento de Toyota estoy muy complacido con todos los compañeros que allí trabajan realmente son muy buenos
7/24/2025
Patricia H. VERIFIED CUSTOMER
I was completely satisfied with the service provided today. Rosalinda Cz is Julian asset to your company. I also appreciate the competence of your technicians, and the shuttle service that you provide. Keep up the great work, and you will retain my business!