Kind, caring, organized, professional, knowledgeable, has taught me a lot about my car.
7/31/2025
Peter H. VERIFIED CUSTOMER
Waited longer than was told. Given the extra work but was never informed the car was done until after I checked on it and paid only then did I get a message that the car was done.
7/31/2025
Susan S. VERIFIED CUSTOMER
Jessica went above and beyond and provided outstanding customer service. She kept me informed about the work being done on my car more than any other service representatives I have ever worked with.
I honestly have never been more impressed by an auto service representative than I had with Jessica. I wish your others staff at Norm Reeves offered good customer service like Jessica.
7/31/2025
Saul M. VERIFIED CUSTOMER
Really good service
7/31/2025
Richard S. VERIFIED CUSTOMER
Mr. Farr was friendly and informed me of the status of my vehicle. Service and recommended changing of windshield wipers was done in a timely manner.
7/31/2025
Mercedes A. VERIFIED CUSTOMER
Excellent service
7/31/2025
Lilie J. VERIFIED CUSTOMER
Robert was courteous, and professional.
I was very pleased with his service advise.
My vehicle drives and rides amazingly smooth. Ann I feel safe with the performance of my Camry. Thanks to Robert, and technician. You two are keeping me safe. And I ❤️ it.
7/30/2025
Pamela M. VERIFIED CUSTOMER
Jessica was great!
7/30/2025
Karil C. VERIFIED CUSTOMER
Robert was great, professional, kind and easy to work with. Appreciated his professionalism.
7/30/2025
Carolyn N. VERIFIED CUSTOMER
Great job as always
7/29/2025
Dale W. VERIFIED CUSTOMER
You should have known it was a worn out gas cap gasket but you made us wait 3 hours and charged us $250.00.
Rediculous!
7/29/2025
Michelle M. VERIFIED CUSTOMER
All of my car concerns were checked and satisfied! My appt was at 8am. I arrived 45 min early hoping to be out by 10am. My car was finished near 11am. I missed my 10am activity!
7/29/2025
Margaret L. VERIFIED CUSTOMER
Karina Villatoro provided me with fabulous service today. I’m 100% satisfied.
Margaret Ellen Lawson
7/29/2025
Jackie B. VERIFIED CUSTOMER
Jessica was very nice and helpful
7/29/2025
Madalyn S. VERIFIED CUSTOMER
Service was done in timely manner, and he was very pleasant good customer service