I request Miguel Cabrera as my Service Mgr each time I come in for vehicle services, whether major or minor. His knowledge clearly explaining services to be rendered/needed, professionalism, and always friendly demeanor makes it a joy to work with him.
7/26/2023
Loretta M. VERIFIED CUSTOMER
I will be pleased to share my experience
7/26/2023
Michael E. VERIFIED CUSTOMER
Appreciate Jonathan’s help with my vehicle. Great customer service, very informative on my situation. Job was done timely and left me satisfied with the experience. Thanks again to Jonathan.
7/26/2023
Juana M. VERIFIED CUSTOMER
Very friendly in he explains me very clear so far he has been the best advicer that I had seen.
7/26/2023
Alfred P. VERIFIED CUSTOMER
Very satisfied with Oscar Ortega Jr
7/26/2023
James P. VERIFIED CUSTOMER
Excellent customer service go hand in hand with Cerritos Honda. Michael Barr added to the greatness which has been my experience there these past years as a loyal customer. Thank you for your continued excellent service. The only thing I would add is that our vehicles don't get washed like they used to. Not a deal breaker, but it's a bummer. Otherwise, 10/10 ????
7/26/2023
Antonio C. VERIFIED CUSTOMER
Very long waiting time for servicing the car.
No provision of service car for cusyomers.
No coffee or light snacks for customers at the aiting area.
7/26/2023
Yvonne H. VERIFIED CUSTOMER
Ruben was great. Very informative and knowledgeable about the services to be done on my car. He is very friendly.
7/26/2023
Chun Y. VERIFIED CUSTOMER
The key is trust
7/26/2023
Castrejon . VERIFIED CUSTOMER
Anthony was very polite and informative. I was very pleased with him.
7/26/2023
Randy T. VERIFIED CUSTOMER
My advisor did awesome Job kept me informed. I appreciate the fact when I picked up my car the radio was off and station not changed and seat was set proper . It is obvious your staff takes pride. I spent 30 years in Automotive Service Departments. As a retired Service Manager Bryan Ortiz is a valued employee. Thank you Randy T
7/26/2023
Eric F. VERIFIED CUSTOMER
Car stopped on the freeway. Bringing it back in now.
7/25/2023
Javier . VERIFIED CUSTOMER
Julie Canales. Was professional and friendly
7/25/2023
William N. VERIFIED CUSTOMER
Great job, great service, cost me less than expected.
Thanks
7/25/2023
Maximino V. VERIFIED CUSTOMER
The only issue: 3 hours for oil change and inspection with previo s appointment??
7/25/2023
Juan R. VERIFIED CUSTOMER
I wanted to say a massive thank you to Bryan and he’s a great asset to the business. I love that hes taken the time to speak to me individually, and made a great impact in such a short period of time.
7/25/2023
Herbert L. VERIFIED CUSTOMER
Very helpful and nice aptitude answered all questions super nice customer service
7/25/2023
Phasothi N. VERIFIED CUSTOMER
Best service
7/25/2023
Adella Marlene. VERIFIED CUSTOMER
Anthony helped us and explained everything to us about what needed to be done. This was our first time here for service. Sylvia was very nice at checkout and we had few laughs. She was friendly and handled everything perfectly. Good crew today.