My service advisor to care me From the minute I Drove up to the end. HE was very straightforward With all my vehicle needs Steve Mendoza, Is an Excellent service advisor That I appreciate and looking forward Seeing him on MY next go around Thank you! very much Steve Mendoza for your help and professionalism.
9/16/2023
Victor I. VERIFIED CUSTOMER
Services good
9/16/2023
Martin M. VERIFIED CUSTOMER
Vary good attention y good service thank yuo
9/16/2023
Linzy H. VERIFIED CUSTOMER
Joseph was very rude. He hung up in my face. Thankfully his manager & Mike helped me get things fixed but Joseph was no help at all.
9/16/2023
Germelyn A. VERIFIED CUSTOMER
She was thorough and responsive to my questions. Definitely a positive experience today, which is a change from the previous visit.
9/16/2023
Rafael R. VERIFIED CUSTOMER
Excellent service and very satisfied
9/16/2023
Thomas S. VERIFIED CUSTOMER
I was helped by Michael Vasquez. As always, Michael was super professional. He explained everything that would be done. He kept me updated on the progress of the vehicle. After it was complete, he went over the bill and explained all services that were done.
9/16/2023
Nathan J. VERIFIED CUSTOMER
Fantastic customer service.
9/15/2023
Cristina G. VERIFIED CUSTOMER
I have change oil last Tuesday and wed I received e mail that my car needs to align the tires . I was just surprised that they did not do it since I’m waiting for almost 3 hours why they did not check it if it needs to be align . I’m not satisfied in the service . And they let me comeback again for alignment .
9/15/2023
Linda M. VERIFIED CUSTOMER
I only got an oil change, with a long list of things to do for my civic. Outrages prices which I could not do at this time but thanks.
9/15/2023
Joanna R. VERIFIED CUSTOMER
Joseph Vargas was extremely kind. He was very attentive and took good care of my vehicle. I am very happy with my service and I feel that I can trust bringing my vehicle to Honda Cerritos. I will gladly recommend to all my family and colleagues. Joseph Vargas always had a smile on his face, gives eye contact and treats the customer with the upmost respect. Thank you!
9/15/2023
Frank S. VERIFIED CUSTOMER
Thank you.
9/15/2023
Lorena M. VERIFIED CUSTOMER
Good
9/15/2023
Li Ling. VERIFIED CUSTOMER
I was lucky having Julie help
Thank you Julie
9/15/2023
Maria V. VERIFIED CUSTOMER
Very helpful
9/15/2023
Marquis J. VERIFIED CUSTOMER
Michael Barr was great
9/15/2023
Edward O. VERIFIED CUSTOMER
I am extremely happy that Antony Ortiz is back at Cerritos Honda, great guy, honest and very helpful- always going above and beyond to ensure you are well informed and most importantly happy with the service.
Great job Anthony!! Keep it going!!
9/15/2023
Jorge P. VERIFIED CUSTOMER
I am completely satisfied with my service because of Javier Pena !
9/15/2023
Sanjuana M. VERIFIED CUSTOMER
Great customer service from the rep.
9/15/2023
Richard Q. VERIFIED CUSTOMER
Again Trevor was excellent and the associate that also assisted us in the parts dept. I’m sorry I don’t remember his Name but he also helped me out the last time i visited he was also excellent service