After receiving a text that my car was ready. I approached the person that had help me with my initial paper work and checking in my car; he did not acknowledge me and made me wait for a long period of time. I had to ask another employee that was there for the keys of my car. Customer service needs improvement. We should not have to wait a while after we get a text that our car is ready and employees need to be more pleasant.
10/8/2023
Crystal R. VERIFIED CUSTOMER
Anthony never fails to provide great customer service. Always super informative.
10/8/2023
Hoang N. VERIFIED CUSTOMER
Very good . Thank you so much !
10/7/2023
Jon S. VERIFIED CUSTOMER
Great job
10/7/2023
Garrion O. VERIFIED CUSTOMER
Thanh Sabatier is excellent and great customer service.
10/7/2023
Jesse M. VERIFIED CUSTOMER
Went in for A12 Service but Tham was able to the inspection report which I really appreciate to assure that we address other issues that might come up. Tham was really great and I appreciate his customer focus
10/7/2023
Jose M. VERIFIED CUSTOMER
Ramiro Montes did an excellent job of explaining what services my vehicle was going to receive as well as providing me with an accurate pick up time after the services were completed.
10/7/2023
Javier M. VERIFIED CUSTOMER
Thank you so much !!!
10/7/2023
Alejandro O. VERIFIED CUSTOMER
Great guy
10/7/2023
Destiny G. VERIFIED CUSTOMER
Brian is my go to service tech. He always makes sure my vehicles are taken care of the right way.
10/7/2023
Rosalinda R. VERIFIED CUSTOMER
Miguel is an exceptional human being. He answered all of my questions and concerns with extreme knowledge, patience, and genuine caring for a 77 year old great grandma who knows nothing about cars. He genuinely showed great concern for me and the issues I was facing with all of the repairs. You can be very proud to have Miguel as an outstanding employee!!
10/7/2023
Marisol Z. VERIFIED CUSTOMER
Excelente servicio
10/7/2023
Karina A. VERIFIED CUSTOMER
Excellent customer service. Mr. Ortiz was very helpful answering all my questions
10/7/2023
Bridget B. VERIFIED CUSTOMER
THANK YOU SO MUCH FOR YOUR HELP/SERVICE SEE YOU ON MY NEXT VISIT HAVE A GREAT WEEKEND
10/7/2023
Lilibeth A. VERIFIED CUSTOMER
Bryan explained well what's involved in the service and provided good advice. Service completed in time promised.
10/7/2023
Jason B. VERIFIED CUSTOMER
My car took an hour longer than promised and that’s only because I saw my car sitting in the service drive for over 30 minutes. My service advisor was nowhere to be found so I had to ask another one to help me so I could leave. I was at the dealership for almost 3 hours for an oil change! It only took me an hour and half when I bought the car there.
I will not return. You cannot treat customers like this. The advisor that rang me up me made me feel like I was bothering him.
Never again.
10/7/2023
Lupe G. VERIFIED CUSTOMER
Thank you Aaron for the fast and friendly service.
10/7/2023
Melissa O. VERIFIED CUSTOMER
Always a smooth process at Honda but having Michael to guide me and be so informative is the best. He has a great personality and I make sure to always make my appts with him.