Clock won’t retain the correct time. Needs something besides reset to factory specs
2/10/2026
Rosa Celina. VERIFIED CUSTOMER
Great job
2/10/2026
Engelbert . VERIFIED CUSTOMER
The advisor was very accommodating
2/10/2026
Rosa F. VERIFIED CUSTOMER
Me hicieron esperar por demasiado tiempo con excusas que no son aceptables.
2/9/2026
Rose M. VERIFIED CUSTOMER
He was very helpful and great.
2/9/2026
Sonia P. VERIFIED CUSTOMER
I took my car because I had problems with starting. I wanted a diagnostic cause I was told it was the starter.you guys did other things that had nothing to do with the starter. I understands the battery was replace but the car is doing the same thing it won’t start at the first try. Wat kind of service you guys have. I took it to the dealer knowing you charge a lot but the problems still there..I don’t know what’s next.
2/8/2026
Luigi M. VERIFIED CUSTOMER
The primary reason for bringing the car in was to check why the battery wouldn’t hold a charge. Jonathan identified some other items and there must have been a misunderstanding because I wanted the diagnostic before authorizing repair. Repairs were done (including the extraneous ones) which I wasn’t happy about. Jonathan was able to provide a slight discount. So I spent a bunch of money and the problem was still there. Apparently there was a parasitic draw from a door handle and the wrong one was replaced. Brought car back and you guys fixed it. It was a hassle to bring it in twice, pay a lot more than expected, but at least everything is working. Jonathan is a good representative for you guys.
2/8/2026
Ralph R. VERIFIED CUSTOMER
You guys are the best
2/8/2026
Daniel Jr. VERIFIED CUSTOMER
Excellent service, Tahn did an outstanding job!
2/8/2026
Maria A. VERIFIED CUSTOMER
Manny was very attentive and answered all my question. Great customer service.
2/8/2026
Robert C. VERIFIED CUSTOMER
He said 1 or 1.5 hours and it took 2.5, and I had to check in a couple times and both times he was away so I talked to someone else but it seems like it would have been longer if I hadn’t done that. Then I got it the car and the settings were all changed. I would still rate it 3/5 though because everyone was nice so that helps, and I’m glad they were able to do the work.
2/8/2026
Christine S. VERIFIED CUSTOMER
Thanh is always so patient and knowledgeably. I trust him with my car.
I was out very quickly. Thank you ThAnh for your exceptional customer service,
2/8/2026
Cherece J. VERIFIED CUSTOMER
Always the best service from Norm Reeves team
2/8/2026
Lisa V. VERIFIED CUSTOMER
Thanh was so great. I went in to talk about an appointment and he took me right in. He called me to tell me about what I needed. It was great.
2/8/2026
Laverne B. VERIFIED CUSTOMER
Repair was done quicker than expected. And cheaper.
2/8/2026
James V. VERIFIED CUSTOMER
We were very impressed by the constant communication regarding the car repairs and have always had a good experience with any of the services at your location.
2/8/2026
Norma R. VERIFIED CUSTOMER
Exelente trato y muy cordiales
2/8/2026
Juan P. VERIFIED CUSTOMER
Thank you for the great service I'll see you guys soon
2/8/2026
Maria O. VERIFIED CUSTOMER
Jonathan went above and beyond his scope of work .
2/8/2026
Christina A. VERIFIED CUSTOMER
George was great! Fast service and vehicle was done when promised.