Trevor is very knowledgeable and helpful all the time! He finds the best solution possible for our car and our situation ! I really appreciate him as my service advisor !!
2/11/2026
Carly E. VERIFIED CUSTOMER
Trevor is always helpful and easy to work with
2/11/2026
James B. VERIFIED CUSTOMER
Both Miguel and Leo were very friendly and helpful, making sure that my car was serviced in a timely manner and that everything was handled properly. Thank you!
2/11/2026
Sonia M. VERIFIED CUSTOMER
Excellent service
2/11/2026
Micaela S. VERIFIED CUSTOMER
Leo is a great service adviser …very kind …Thank you Leo.
2/11/2026
Isabel L. VERIFIED CUSTOMER
Julie was very helpful and professional!
2/11/2026
Andrew Z. VERIFIED CUSTOMER
Thank you for always giving me exemplary service Leo!
2/11/2026
Kevin H. VERIFIED CUSTOMER
Excellent service
2/11/2026
Josephine F. VERIFIED CUSTOMER
Unexpected,the young Technician (Chris) arrived to my 2005 Honda Accord as I was about to drive ???? Home! He praised the well-kept condition of the Honda he SERVICED this afternoon. He mentioned my 20 year old Accord will last a long time (with the regular maintenance services)!
Chris made me as happy as a lark today with his ???? kindness! Thank you for hiring such expert Car Technicians!!! Much Appreciated!
2/11/2026
Fernando L. VERIFIED CUSTOMER
My Service experience was great. It was done in a timely manner. The communication with Ruben was great. I would definitely come back for future services.
Thank you!
2/11/2026
Anders A. VERIFIED CUSTOMER
Always a great experience, Julie is professional and knowledgeable! I’ll continue using Norm Reeves for all my service needs.
2/11/2026
Ilhan K. VERIFIED CUSTOMER
I bought my car from your dealership about a year and a half ago. Due to previous bad experiences at Honda service centers, I came to your service center today and had an appointment for 9:30 AM, but it was changed to 10:00 AM. Furthermore, the technician was completely unhelpful. When I told him there was a problem with my car's hood, he told me I needed to go somewhere else. I asked him to talk to his manager to fix it, but he said, "I don't talk to my manager, go talk to her yourself," and that he didn't want to deal with that woman. He treated me disrespectfully and dismissed me. This situation frankly upset me greatly. I have never encountered such a low-quality employee and service attitude at such a large-scale service center. I am considering never choosing your service center again. Your technician was also very disrespectful. He constantly tried to sell me things, mentioning that my tires were faulty and similar issues. When I told him my hood was broken, he said they couldn't fix it and told me to get it done somewhere else. He knows my car is still under warranty.
2/11/2026
Gustavo R. VERIFIED CUSTOMER
Great service, on time.
2/10/2026
Yvonne G. VERIFIED CUSTOMER
Robert was awesome. Super professional
Made the whole process stress free
Please give Robert Gonzalez a raise
2/10/2026
Kimberly I. VERIFIED CUSTOMER
Thanh always provides a thorough vehicle inspection to provide insight that better services my Honda Passport. I appreciate his professionalism and communication on the progress of my vehicle. I can always count on him to be helpful and trustworthy in educating me on my vehicle needs and maintenance.
2/10/2026
Robert P. VERIFIED CUSTOMER
He was helpful
2/10/2026
Ryan T. VERIFIED CUSTOMER
My expectations with Norm Reeves wasn’t what I expected. Lack of customer service needs was ignored. I probably won’t return.
2/10/2026
Yarely T. VERIFIED CUSTOMER
George is always a pleasure to work with!
2/10/2026
Franchall B. VERIFIED CUSTOMER
I request Javier today because he provided me with outstanding customer service the last time I brought my car in for service. Javier is very efficient and has excellent communication skills. It has been a pleasure dealing with Mr. Pena.