Wjen i took ot in for an oil change, he told me there was a recall for the back up camera they need to fix. (Not hearing the beep when you get close to a vehicle).
He got my car done quickly because I told him I needed it back before 1 pm. But upon backing up at my kids school I noticed there was no beeping when I got close to a vehicle. They did not fox the recall they told me they would.
11/7/2023
Maria S. VERIFIED CUSTOMER
Great job by Jonathan
11/7/2023
John E. VERIFIED CUSTOMER
Joseph is always great. He’s my go to service rep when I bring my car in. Today was no exception. Great job as always.
11/7/2023
Martha G. VERIFIED CUSTOMER
I was told it was done on Saturday but than they said it bneeded one more thing so I had to wait til Monday than I ask if the second thing was approved they said no it was just fuel pump I could of had my car Saturday
11/7/2023
Vincent D. VERIFIED CUSTOMER
Julie is my favorite person at Norm Reeves Honfa Cerritos. She is always great at managing all her clients and multiple tasks with skill and grace. He smile and presentation make me happy that I choose to do business with this dealership and would be proud to see her in charge as a manager of her department.
11/6/2023
Steven M. VERIFIED CUSTOMER
Julie was Super helpful. I love that you guys embrace 21st century technology and keep me updated via text messages!
11/6/2023
Antonio R. VERIFIED CUSTOMER
Everything was great Anthony really helpful really know his thing good experience and friendly 100% satisfied
11/6/2023
Daniel N. VERIFIED CUSTOMER
Great service, great communication
11/6/2023
Sandra C. VERIFIED CUSTOMER
Great job, super fast. Thank you.
11/6/2023
Judieth R. VERIFIED CUSTOMER
I was completely satisfied thank you
11/6/2023
Jesus F. VERIFIED CUSTOMER
Julie Canales has always been very helpful, very professional and courteous. Never had any issues
11/5/2023
Enrico A. VERIFIED CUSTOMER
Great service!
11/5/2023
Selena S. VERIFIED CUSTOMER
Manny excellent service advisor!!
11/5/2023
Carmen/Ruth F. VERIFIED CUSTOMER
Very fast and good service. Very polite staff.
11/5/2023
Meredith C. VERIFIED CUSTOMER
Bryan took care of every detail and I felt safe and secure to have him manage the car repair as well as handle the insurance aspect of the incident with my vehicle.
11/5/2023
Margaret A. VERIFIED CUSTOMER
Joseph Vargas was so professionally cool - I felt that my car was in “good hands”, and by the time I drove away in my well-taken care of Honda HRV, I felt happy.
Joseph explained everything that my car needed clearly - I trusted his recommendations - and I not only drove away happy, but confident.
11/5/2023
Jesus B. VERIFIED CUSTOMER
Great Guy.
11/5/2023
Grace S. VERIFIED CUSTOMER
Mike was friendly and knowledgeable and provided efficient service.
11/5/2023
Catherine K. VERIFIED CUSTOMER
He was very helpful and kind and understood what I could afford.
I know I’m in good hands with Micheal Barr