My service advisor was given a message to return my call regarding a service, and my car had a wash voucher but was never washed.
11/10/2023
Victoria R. VERIFIED CUSTOMER
Trevor Rodriguez is the best of the best and always go to the extreme in customer service pleass award him the best of all regions he deserves a huge raise and best customer service
11/10/2023
Carla M. VERIFIED CUSTOMER
Always Excellent Service by Michael Vasquez.
11/10/2023
Jesse E. VERIFIED CUSTOMER
car was serviced as promised. No additional delays.
11/10/2023
Maria R. VERIFIED CUSTOMER
Hicieron un buen trabajo
11/10/2023
Ross V. VERIFIED CUSTOMER
Thank you!
11/10/2023
Kimberly C. VERIFIED CUSTOMER
Michael took good care of me right away. He answered all the questions I had at the moment and serviced my car. Very happy with the outcome and my car is back and running! Thanks again!
11/10/2023
Yolanda R. VERIFIED CUSTOMER
Thank you
11/10/2023
Cynthia M. VERIFIED CUSTOMER
Jonathan was great everything went pretty smooth and quick he was very attentive and nice thank you
11/10/2023
Ronaldo Horacio. VERIFIED CUSTOMER
Thanks
11/10/2023
Kevin F. VERIFIED CUSTOMER
Mike was awesome. Very nice, really seemed like he knew what he speaking about. Very easy to trust him with my vehicle and knew he’d do the right thing. I’ll bring my Hondas back and hope to work with him. We’ve been going to another Honda Service department and the experience at Norm Reeves was completely different than we are use to, in a great way.
11/10/2023
Ashley H. VERIFIED CUSTOMER
Good service ????
11/10/2023
Louis B. VERIFIED CUSTOMER
Great service, great price!
11/10/2023
Nikia Y. VERIFIED CUSTOMER
Thank you
11/10/2023
Mary W. VERIFIED CUSTOMER
I asked to have a piece of plastic trim around the rear right wheel tightened and it was not fixed
11/10/2023
Sambath O. VERIFIED CUSTOMER
Javier was personable. Much appreciated his courtesy.
11/10/2023
Lindsey R. VERIFIED CUSTOMER
Julie Canales was amazing. Great job Honda for hiring someone extremely knowledgeable she is a great asset to your company. We will always ask for Julie from now on. Thanks for the amazing service!
11/10/2023
Sierra R. VERIFIED CUSTOMER
Julie was very attentive and created a really peaceful experience. She asked all the right questions and gave updates through the process which was nice. Overall she was excellent.
11/10/2023
Toshton G. VERIFIED CUSTOMER
Steve’s customer service was impeccable. I wasn’t impressed when I arrived with any of the other staff. This my second time where I show up to my appointment and there’s people standing around behaving unprofessional and while some of your staff are working diligently most are completely ignoring customers. Steve came out and was amazing at his duties and very polite. He was the only good personal interaction I have had at your service department so far.
11/10/2023
Ridoberto M. VERIFIED CUSTOMER
Miguel was courteous and professional. He explained the process of what the service team was going to do and returned my call promptly when I had a question.
I appreciate that they have a courtesy shuttle that takes you to the nearby mall to kill some time while my vehicle was being serviced.
Overall very satisfied.