Javier was friendly, knowledgeable and reassuring throughout the whole process. He really put my mind at ease and made me trust Norm Reeves even more.
4/4/2026
Jeffrey K. VERIFIED CUSTOMER
My oil change took 3 hours even though I had an appointment.
4/4/2026
Shabitra O. VERIFIED CUSTOMER
He was very helpful and kind.
4/4/2026
Barbara S. VERIFIED CUSTOMER
I liked Aaron. He was very good at explaining things to me.
4/4/2026
Heather Q. VERIFIED CUSTOMER
Joseph did an amazing job! He explained the entire process and helped me pick the best options! I would definately recommend him and Cereitos Honda!!
4/4/2026
Angelique N. VERIFIED CUSTOMER
Aaron was professional and was fast to help me resolve my car service. A+ all around!
4/4/2026
Rubicel I. VERIFIED CUSTOMER
Very nice person and I appreciate all his help. Made my experience better
4/3/2026
Alfonso D. VERIFIED CUSTOMER
VERY COURTEOUS.
4/3/2026
Jennifer H. VERIFIED CUSTOMER
Trevor was very professional and treated me with respect . He addressed my concerns . Thank you
4/3/2026
Frances . VERIFIED CUSTOMER
My experience with Joseph Vargas and staff was a good one. Explanation of service on my Honda was thorough. This was my first maintenance check up on my new CR V. I look forward to future needed services.
4/3/2026
Jesse M. VERIFIED CUSTOMER
Excellent service
4/3/2026
Alexia L. VERIFIED CUSTOMER
Robert is always the best help for me. It is always a smooth easy transition thank you so much Robert
4/3/2026
Thomas C. VERIFIED CUSTOMER
You guys find the problem right away n fixit!????
4/3/2026
Macario P. VERIFIED CUSTOMER
Miguel has great customer skills, is very knowledgeable and very helpful. He answered all my questions and concerns.
4/3/2026
Adnan K. VERIFIED CUSTOMER
Manny was quick and efficient
4/3/2026
Shelly A. VERIFIED CUSTOMER
He answered all of my questions and was funny.
4/3/2026
Julie A. VERIFIED CUSTOMER
No one told me my car was ready. I saw it parked by the front and waited for one of the service guys chatting with each other to help me. They said I had to ask the person who helped me when I came in. I said it was Javier and he messaged me that he was leaving. One of the service guys said I was messaged at 430 that my car was ready. I said no. That message said my car was halfway finished and Javier was leaving which I understand if his hours were over. I said to the service guys who finally helped me that Javier should have told someone I was waiting. I don’t think anyone was going to tell me my car was ready. I saw it myself.
No one went over the findings of the inspection with me.
Not a very nice or friendly visit. Please don’t call me about this. This is all I have to say. I’ll check on possibly another Honda service center. It’s tough because this one so convenient for me.
4/3/2026
Sergio B. VERIFIED CUSTOMER
Michael did great! He was communicated with me at all times.
4/3/2026
Paul A. VERIFIED CUSTOMER
I’m very happy with my experience today. Robert has helped me a few times and never disappoints. Very knowledgeable on services and parts! Always takes care of you and makes sure you get in and out quick. A real asset to the company. Thanks Robert ????
4/3/2026
Monica H. VERIFIED CUSTOMER
I appreciate the time Jonathan Romero took to explain the services my car needed and he is very professional.