Excellent customer service I was definitely satisfied with the way I was treated, very respectful and professional answered all my questions I will definitely be back thank you
2/22/2026
Jaime S. VERIFIED CUSTOMER
Miguel was great and helpful. The technician forgot to rotate tires besides experience was good .
2/22/2026
Gisselle V. VERIFIED CUSTOMER
Service was great. Everything went smoothly and all my questions were answered. I would definitely go back again.
2/22/2026
Santos R. VERIFIED CUSTOMER
Great help
2/22/2026
Donna O. VERIFIED CUSTOMER
He was courteous, took his time to explain the service that my car needed, and was very apologetic about the waiting time.
2/22/2026
Michael C. VERIFIED CUSTOMER
Always exceeds my expectation with straight forward answer and explain everything before and after service. Thank you once again for awesome experience
2/22/2026
John G. VERIFIED CUSTOMER
Easy process and satisfied
2/22/2026
Humberto A. VERIFIED CUSTOMER
I’ve been coming to Honda Norm Reeves Cerritos for quite some time now and I always go through Oscar Ortega to help me with whatever my vehicle needs. Oscar is helpful and professional. He always notifies me in timely manners and tells me exactly what needs to be fixed with my vehicle. I would absolutely recommend all Honda Owners to ask for Oscar if they were to ever need services with their vehicle. Thanks a lot Oscar! Your work is appreciated!
2/22/2026
Engelbert . VERIFIED CUSTOMER
Advisor is very accommodating
2/22/2026
Maria Alicia. VERIFIED CUSTOMER
Michael was amazing to deal with. I’m very pleased with the service. Total honesty and fast service
2/22/2026
Yaneli H. VERIFIED CUSTOMER
Oscar was very helpful and straight to the point. He was friendly and knowledgeable about the services. He also let me know about warranty I didn’t even know I had. In past experience I always asked and nothing was ever told to me then. Glad I stumbled upon him today.
2/22/2026
Maria S. VERIFIED CUSTOMER
Very satisfied thanku.
2/22/2026
Victoriano J. VERIFIED CUSTOMER
Thanh is excellent Service person, always going that extra mile to ensure that you are completely satisfied.
2/21/2026
Sano C. VERIFIED CUSTOMER
Mr. Miguel Cabrera was very accommodating and helpful. He attended promptly to my car problems and issues. I was lucky to have Mr. Cabrera as my advisor. He is knowledgeable and willing to assist/help the customers to the best he can. He is highly recommended.
2/21/2026
David A. VERIFIED CUSTOMER
She was courteous and professional.
2/21/2026
Deborah V. VERIFIED CUSTOMER
Absolutely. Your team at Honda Cerritos is top notch!
Great communicating; I always knew what was going on. The support was fantastic. I got a loaner while my car was in the shop which was awesome.
I was able to continue with all my obligations and errands. The blown head gasket was taken care of in breakneck speed. My car runs so much better too! You have my trust and confidence in the work your mechanics do and in your superb personal liaison Michael Barr! That man is incredible. I would recommend your service department to everyone! You are thee BEST!!????♥️????
2/21/2026
Janifer M. VERIFIED CUSTOMER
The best
2/21/2026
Janet G. VERIFIED CUSTOMER
Ruben and staff were very attentive in providing excellent support. When Ruben was taking his lunch, the other team members were quick in assisting me and answering my questions.