Thanh was great. He has excellent customer service skills.
Thank you
2/21/2026
Ben B. VERIFIED CUSTOMER
Good customer service, no pressure or harassing moment put on me
2/21/2026
Jonelle G. VERIFIED CUSTOMER
I loved the service. I can never go wrong each time I go to get my car serviced at Norm Reeves Honda. This is exactly why Norm Reeves is expanding their dealerships, due to their staffs wonderful engagement with us customers. Thank you so much Mr Cabrera, you are the real MVP. Thank you to you and your amazing team for always taking care of my Enchantr3z aka Honda Civic SI. I truly appreciate you sir. Have an amazing weekend.
2/21/2026
Amy M. VERIFIED CUSTOMER
Great service and communication.
2/21/2026
Megan A. VERIFIED CUSTOMER
Very professional guy, and very kind. I appreciated how quickly he tried to make the process for me.
2/21/2026
Sandra J. VERIFIED CUSTOMER
Great excellent work!
2/21/2026
Sambath O. VERIFIED CUSTOMER
George was very down-to-earth! I look forward to working with him again.
2/21/2026
Jose B. VERIFIED CUSTOMER
Tried to talk me into services that a truck with only 15K miles doesn't need. For example: changing out the brake fluid. Actually seemed annoyed when I said no.
2/20/2026
Mark K. VERIFIED CUSTOMER
10+ for George
2/20/2026
Cynthia U. VERIFIED CUSTOMER
It seems to run fine the only thing
I noticed was the greasy smeared marks
On it because I had washed it the day before
I know it's not a big deal but I put a lot
Of effort in it.
Thanks for your understanding CU
2/20/2026
Alejandro A. VERIFIED CUSTOMER
Communication on updates about the repairs were really good by Thanh S
and overall service was excellent.
Very happy with service provided.
Thank You.
A. Andaya
2/20/2026
**** C. VERIFIED CUSTOMER
George was very friendly and helpful.
2/20/2026
Albert C. VERIFIED CUSTOMER
Mr Romero was very professional and provided Me with the Service that great Employees give there customers .Thank you Albert C
2/20/2026
Bert T. VERIFIED CUSTOMER
Addressed the problem. Waiting for eletronic parts due next week
2/20/2026
Anthony E. VERIFIED CUSTOMER
Fast and easy process. Communication was excellent
2/20/2026
Francisco O. VERIFIED CUSTOMER
Great experience with my car service. I’m very grateful for the help and clear explanation of what my car needed.
2/20/2026
Felix J. VERIFIED CUSTOMER
Thanks a lot for the Excellent job,
Thanh Sabatier!
2/19/2026
Deepak L. VERIFIED CUSTOMER
I had an excellent service experience with Jonathan Romero. He was professional, knowledgeable, and kept me informed throughout the entire process. Everything was handled efficiently and on time. I truly appreciate the great customer service and attention to detail. Thank you!
2/19/2026
Maria R. VERIFIED CUSTOMER
When I picked up my vehicle, I realize there was a no message on my vehicle, saying: system status:
It said: system functionality may be affected during update
I had never seen that message on my vehicle, so I asked advisor #2457
And his response was: when you get home, just read that message. And reset it yourself. His response was NOT professional at all
2/19/2026
Elaine A. VERIFIED CUSTOMER
I had my service done this afternoon and I’m not sure if he was tired or having a long day. But George was rude to me. I don’t know what his problem was. maybe because all i wanted is the oil change for my vehicle and he did not like that. Hopefully he will be more respectful to other customers regarding of what service they only need or want. Very disappointed.