Quick resolve
Issues addressed
Great service
Loaner car was awesome
4/15/2026
Laura M. VERIFIED CUSTOMER
Thanks Mr Ramiro Montes excelente service
4/15/2026
Jovanny L. VERIFIED CUSTOMER
I was received by professionals ,they were
Very friendly and welcoming. I was out in a blink of an eye ! I’m very satisfied ! Way to go Honda Cerritos Reeves Team !!!! ????
4/15/2026
Manuel R. VERIFIED CUSTOMER
Perfect service and fast
4/15/2026
Andrea N. VERIFIED CUSTOMER
Javi made me feel so comfortable during my first service that he was the one I wanted again for when I needed more help!
4/15/2026
Jose S. VERIFIED CUSTOMER
Excellent service
4/15/2026
Alicia M. VERIFIED CUSTOMER
Javier Peña is always great help. Fast service. Awsome personality.
4/15/2026
Karin S. VERIFIED CUSTOMER
This was the fastest and most efficient service I ever got at your dealership. Ramiro did an excellent job. I am 11/10 satisfied !
4/15/2026
Melodie W. VERIFIED CUSTOMER
He did a great job
4/15/2026
Sokunroth C. VERIFIED CUSTOMER
Great service
4/15/2026
Joann D. VERIFIED CUSTOMER
I did not even have time to approve the messages on text, to say or no. Until I got to the desk 10 minutes later. They brought out my already, did not even tell me where it was parked had to ask. No customer service anymore like it used to be. A guy took over for Javier named I think Roberto or Romonov, he was very rude. They forgot to reset the tire pressure setting again. So thank God I remembered what it was and how to do it. Was very disappointed in the whole customer service. Another thing whatever happened to coffee? COVID is over and other dealers have it out, or offer a cup. But that is minimal. They do not even wipe down your car anymore. Or come up with the car, no you have to walk down to end of the parking lot now. Anyways the whole experience is bad now. I will have these services done and maybe at Norm Reeves. I just hope the tech and service agents improve.
4/14/2026
Ryan T. VERIFIED CUSTOMER
So grateful for Thanh. Always professional, courteous, trustworthy, reliable and great customer service. Thank you Thanh! You are the reason why we always come back to Norma Reeves Honda for all our car services
4/14/2026
Rosemarie G. VERIFIED CUSTOMER
George Juarez was very helpful and explained everything to me. I came back to get a new battery. I will continue to ask for Mr Juarez for all my future maintenance needs.
4/14/2026
Jonathan C. VERIFIED CUSTOMER
Not one thumbs I mean two thumbs up thank all of you guys.
4/14/2026
Gustavo F. VERIFIED CUSTOMER
Julie is excellent at her work, has one of the best attitude I have ever witness.
She is the main reason, I look forward to my car maintenance every cycle. Thank you Julie!
4/14/2026
Tennel C. VERIFIED CUSTOMER
Yes, I was very satisfied with my service today. Also, when good customer service and customer service is really like. What makes me wanna continue to go back to a place.