At the time of purchase of my car I was told that a windshield damage if repairable will be done within one year of purchase. Now when I need to get that done, the people at the service center say that they don't see it in the system and that I have to speak to someone at finance. When I got to the finance department they said the same thing they told me at the time I purchased the car but the service personnel said that he spoke to extended warranty and found no such evidence and asked me to speak to finance again. What I don't understand is that the finance department is just a few feet away and my car was at the workshop for an entire day, how hard is it for the two of them to coordinate and fix this issue? Is the customer expected to run around and coordinate such a thing and even though I tried twice I ended up with the same answer. Just felt scammed.
4/17/2026
Firat C. VERIFIED CUSTOMER
All great thank you ????
4/17/2026
Adriana S. VERIFIED CUSTOMER
Fast service
4/17/2026
Sayde M. VERIFIED CUSTOMER
Very good customer service. Very nice.
4/17/2026
Patrick P. VERIFIED CUSTOMER
Trevor provided excellent knowledge and service this trip. I always go with Joseph but I had a early 7 am appointment today and he wasn't there yet. I r4ally enjoyed my experience this time. Also arriving early is the way to go I noticed!
4/17/2026
Teresa P. VERIFIED CUSTOMER
Not happy
4/17/2026
Estela T. VERIFIED CUSTOMER
Ruben is a great service advisor and explains everything very clearly.
4/16/2026
Douglas M. VERIFIED CUSTOMER
Leo is an amazing customer service rep. He’s very patient and honest. Rare to find a genuine person. Very thankful for his help.
4/16/2026
Joseph S. VERIFIED CUSTOMER
Julie is always a big help. She really understands the problem and knows how to fix it
I leave knowing that my Honda is fixed correctly..Joe seiter
4/16/2026
Daisey A. VERIFIED CUSTOMER
Robert González did a great job. Very friendly and professional. Not everyone is like that. He speaks well & Clear
4/16/2026
Israel M. VERIFIED CUSTOMER
Very nice and great service always a pleasure to bring myvcar
4/16/2026
Cecilia P. VERIFIED CUSTOMER
He pays attention to details..explains things which are not clear..good PR..he's juat greqt!
4/16/2026
Ramon F. VERIFIED CUSTOMER
Ruben was very professional and answered all my questions and concerns
4/16/2026
Crystal W. VERIFIED CUSTOMER
Robert was kind and courteous. 10/10 would go back to him for future services
4/16/2026
Ejay Jarme. VERIFIED CUSTOMER
Great customer service. Kudos to Leo.
4/16/2026
Dino P. VERIFIED CUSTOMER
Than has always been my service rep for as long as I can remember. He is very helpful and provides a clear solution to the services we need.
4/16/2026
Efren A. VERIFIED CUSTOMER
Julie was very attentive to detail and very responsive.
4/16/2026
Carlos R. VERIFIED CUSTOMER
10+ customer service
4/16/2026
Adam P. VERIFIED CUSTOMER
Great service!
4/15/2026
Alan M. VERIFIED CUSTOMER
My gas tank was significantly lower today than from when I dropped it off. I dropped it off with a fuel range of 370 miles and picked it up at 290 miles. This has to be addressed.