Ruben was friendly the whole time and gave amazing customer service. He made sure my car was ready as soon as possible. I would definitely see Ruben again for the my car next service.
4/20/2026
Shardae J. VERIFIED CUSTOMER
Great customer service
4/20/2026
Kawana S. VERIFIED CUSTOMER
The customer service representative that checked me in and out was not at all interested in providing a good service experience. He didn’t even let me know when my vehicle was ready or wher it was parked. He simply told me it was somewhere parked in a spot on the lot. He allowed me to walk off looking for my vehicle on my own. Once I spotted the vehicle, I had to return to him because he kept my key inside his desk not inside the vehicle where he said it would be. During this whole transaction the service representative sat at his desk thumbing through his cell phone without a single concern.
4/20/2026
Bernad D. VERIFIED CUSTOMER
Saba was very helpful, made my experience very quick and easy. Explained everything really well.
4/19/2026
Melissa P. VERIFIED CUSTOMER
The wait is insane but usually only when I get this advisor.
4/19/2026
Stephanie B. VERIFIED CUSTOMER
Trevor was excellent and very profesional. All my concerns were met and he went above and beyond to make sure I was taken care of.
4/19/2026
Juan Diego. VERIFIED CUSTOMER
Julie was great, she takes care of us, very professional and helpful. Very glad working with her. Keep it up Julie! Thank you for your service!
4/19/2026
Maria G. VERIFIED CUSTOMER
Javier was very helpful and kind made my service very easy and simple
4/19/2026
Nicholas M. VERIFIED CUSTOMER
Michael Barr is bar-none the best of the best in the Service industry. He is incredible. Providing perfect and warm customer service with informative support and a welcoming energy of pure professionalism. Can’t wait to see Michael again! ⭐️⭐️⭐️⭐️⭐️+⭐️
4/19/2026
Latasha M. VERIFIED CUSTOMER
I'm always satisfied with Leo goes beyond his job
4/19/2026
Chelsey R. VERIFIED CUSTOMER
Car wasn’t ready by time listed on paper. Just wanted to let you know!
4/19/2026
Carlos G. VERIFIED CUSTOMER
Ruben Marquez was really professional and courteous.
And give a good advice and save some money ????. Thank you
4/19/2026
Gina E. VERIFIED CUSTOMER
Trevor took care of all my needs for my car
4/19/2026
Keshawnna S. VERIFIED CUSTOMER
He always does an amazing job
4/19/2026
Adriana D. VERIFIED CUSTOMER
Shoutout to Trevor! The gentleman provided amazing service and once again another reason why I stick with Norm Reeves Honda Superstore ! My son was more than pleased with quality service and for the loaner he was provided with !
4/19/2026
Markaysha M. VERIFIED CUSTOMER
Javier Pena is always such a fast and efficient person when it comes to my service. He got me in and out.
4/19/2026
Monique B. VERIFIED CUSTOMER
Thanh was an excellent service provider and the service was good as always.