The service rep was excellent. When we got the car back we discovered that all the caps on the valve stems on the tires were loose, and the reason we were checking, it was telling us that the tires were low all of them were to the appropriate air pressure (33) except one, it was at 12. I’ve since aired up and tightened caps. And somehow the clock was reset seven or eight hours difference of what the time really is. It just makes me wonder if the rest of the service was done and done correctly??
5/5/2026
Sabrina A. VERIFIED CUSTOMER
Ruben is the best
5/4/2026
Christine D. VERIFIED CUSTOMER
Thanh is by far the best service advisor I have had overseeing my Civic at lNorm Reeves Honda!!! He greets me by name, he helps me keep up with the routine maintenance as well as repairs the car needs, he keeps me up to date on the progress of the service, as if it was his own car! I have purchased four Hondas over the years, all serviced at this location. Thanh is a major part of the reason our cars last so long and our friends want to buy them when we are ready to sell them! Thank you Thanh and Thank you Norm Reeves.
5/3/2026
Feleshia L. VERIFIED CUSTOMER
I like that everything was right on schedule
5/3/2026
Ernest M. VERIFIED CUSTOMER
Leo was courteous and professional, although I had to ask him to speak more slowly more than once. Thank you, Leo, for allowing me the benefit of the doubt. The repair solved the problem.
Ernest M
5/3/2026
British M. VERIFIED CUSTOMER
Miguel is the best! He caught me dropping off the car after having it towed and you guys were closed. He still checked me and assured me my car would be taken care of. He went above and beyond and his customer service was top tier. Due to my experience working with different techs I will only choose to work with Miguel! Thank you so much for everything you have done for both of my cars. Since 2022!
5/3/2026
Salvador C. VERIFIED CUSTOMER
Manny appreciate how quickly you responded to my messaging and letting me know about the extra work my car needed. Thank you
5/3/2026
Whitney U. VERIFIED CUSTOMER
Fast and friendly service.
5/3/2026
Yahaira C. VERIFIED CUSTOMER
Very friendly and my car was serviced fairly quickly.
5/3/2026
Susan H. VERIFIED CUSTOMER
Very good
5/3/2026
Kate C. VERIFIED CUSTOMER
Thank you
5/3/2026
Lesther A. VERIFIED CUSTOMER
Excelente servicio muy amable y eso vale demasiado
5/3/2026
Gwendolyn M. VERIFIED CUSTOMER
Every time I come I always ask for Robert I always experience good customer service and also honest opinion on my car on what needs to be done Robert is the best always good on his customers service
5/3/2026
Anitra F. VERIFIED CUSTOMER
Great service! Thanks!
5/3/2026
Abigail A. VERIFIED CUSTOMER
Thanh was extremely helpful and kind!
5/3/2026
Grace . VERIFIED CUSTOMER
I received my oil change and fluids were filled. I was told about other services I needed and if I wanted to schedule an appointment. I was satisfied with my service experience.
5/3/2026
Ron . VERIFIED CUSTOMER
Service was completed faster than expected.
5/3/2026
Jesse A. VERIFIED CUSTOMER
Very great customer service Michael was very helpful and kept me updated on my vehicle would recommend Michael