Never got a call back after I told him I wanted to order the parts. When I was brought back to him after making my appointment with someone else and told him he never called me he said sorry he didn’t remember. When I called to make my appointment the lady on the phone said the parts were in and confirmed my appt. Miguel also called when I dropped off my car and confirmed the parts were in. I asked how long the appointment would be when I made the appointment and the lady said a few hours. Miguel said same when I dropped off the car. However Miguel called back shortly after I dropped it off and said they didn’t have a part they needed and they would need my car over night. I asked for a manager and he said he would try to let her know I called because she was in a meeting. What? I had an event to award students with scholarships and was nearly late because of this. I’m considering just going to Honda world or something even tho I live and own my law firm here in Cerritos. This is crazy how bad the service was. Especially after I said I wanted the parts and he never called me back.
5/1/2026
Cynthia H. VERIFIED CUSTOMER
George was kind, courteous and professional.
He addressed all of my concerns and sought resolutions. It was a pleasure working with him this morning.
5/1/2026
Bernabe C. VERIFIED CUSTOMER
Thanks great service Manny Sanchez
5/1/2026
Melissa C. VERIFIED CUSTOMER
Thanh was very attentive and took care of all of my concerns and needs. He made sure to have me in and out in no time.
5/1/2026
Dale R. VERIFIED CUSTOMER
Great service as always
5/1/2026
Keli E. VERIFIED CUSTOMER
I got outstanding service and I’m very happy with my experience!
5/1/2026
Justin T. VERIFIED CUSTOMER
Leo is my advisor and I feel completely confident in his suggestions. There have been a lot, but, It’s my forever car and Leo helps me with that goal.
5/1/2026
Martha P. VERIFIED CUSTOMER
Javier very nice professional and very helpful. He answered my questions. Thank you
5/1/2026
Yesenia A. VERIFIED CUSTOMER
Michael was very kind and helpful. Very informative and understanding of services required and timeframes for return of vehicle after service.
5/1/2026
Randolph S. VERIFIED CUSTOMER
Not sure what happened but before I got home the TPS warning light came in. When I got home I checked the air pressure on the tires and 3 registered at 26 and one registered at 25. Not sure what happened but the car had no issues before then. Odd that I get this waning AFTER I get the car serviced. Not happy.
5/1/2026
Francisco J. VERIFIED CUSTOMER
George was super nice. He provided quick. An excellent service. Kept me informed throughout the whole process and got me on my way quickly.
5/1/2026
Dhadial (. VERIFIED CUSTOMER
Gorge was good resolving my issue on time he was on top of everything really appreciate it.
5/1/2026
Shavonne T. VERIFIED CUSTOMER
Great customer service from Honda/Robert.
4/30/2026
Phyllis B. VERIFIED CUSTOMER
George Raygoza is the best
4/30/2026
Sonia R. VERIFIED CUSTOMER
We are excited that you were completely satisfied with your recent service experience with Ruben Marquez. You should receive a survey in the next couple of days from the manufacturer, we would appreciate your additional feedback on a job well done. Thank you!
4/30/2026
Robin J. VERIFIED CUSTOMER
I appreciated Joseph’s friendly and informative manner.
4/30/2026
Vernon P. VERIFIED CUSTOMER
The time as promised came much earlier with a text. I missed it though thinking that it was going to be with a phone call but I just missed reading the text from advisor Trevor Rodriguez and I ended up following my car status with my call. Other than that I am very much satisfied with the “early than as promised” service. As before, Trevor did another good servicing job for me.
4/30/2026
Leann J. VERIFIED CUSTOMER
Julie was pleasant and very helpful. Gave me the advice I needed and made sure my repairs were done promptly. Great job!
4/30/2026
Humbelina C. VERIFIED CUSTOMER
Leo and his team did an excellent work. I come here for maintenance because I trust their service.Leo is the only person I trust with my car.
I could have gone to another dealership for service which is closer to home but I chose this place because of Leo.