Elmo was the best! Gave me accurate timelines and updates when I went to go asked. Assured me all would be taken care of, and even offered me some beef jerky he had purchased, to share with me. Coming from a customer service background too while working at Nike, all that we are told to try and enact towards the customer, Elmo did just that, I appreciate him and would be lying if I didn’t say that he made my 7 hour wait for my car seem like all was in good hands with him.
3/20/2022
Diego B. VERIFIED CUSTOMER
Steve Mendoza was a very patient, helpful hand. Thank you for your trustworthy service and i am looking forward to returning for any future services
3/20/2022
Juan Manuel. VERIFIED CUSTOMER
Very Happy with the Service and with Manny Sanchez
3/20/2022
Marlene M. VERIFIED CUSTOMER
Ramiro is an honest, reliable service advisor. He takes care of my car.
3/20/2022
Zeneida E. VERIFIED CUSTOMER
Robert Bautista was very courteous, friendly and knowledgeable. Excellent manners and excellent customer service.
3/20/2022
Judee Martine. VERIFIED CUSTOMER
He was wonderful! Completed the service earlier than promised time!
3/20/2022
Erika C. VERIFIED CUSTOMER
Great service and communication.
3/20/2022
Cyrill B. VERIFIED CUSTOMER
Trevow was kind, courteous, and kept me updated throughout the entire process! Also informed me about the costs and the issues as well.
3/20/2022
Celia/Howard S. VERIFIED CUSTOMER
Why does my alarm sound off when I push in on the truck latch at rear end? My fob is in my pocket! This never happened until you serviced the vehicle.
3/20/2022
Robin S. VERIFIED CUSTOMER
Stop trying so hard to sale me on your recommendation
3/19/2022
William C. VERIFIED CUSTOMER
Michael Barr was terrific!
3/19/2022
Victor P. VERIFIED CUSTOMER
Great service. This man deserves a raise.
3/19/2022
Januelle J. VERIFIED CUSTOMER
I received exceptional service!!!!
3/19/2022
Sisothy T. VERIFIED CUSTOMER
This is the 3rd time sending the same car to fix one alarm and it isn’t fixed yet. I have to go back more times to try to fix the same alarm.
3/19/2022
Rodrigo L. VERIFIED CUSTOMER
Thank you for the outstanding customer service provided by Trevor Rodriguez .
3/19/2022
Ignacio B. VERIFIED CUSTOMER
Great customer service he went above and beyond with his service
3/19/2022
Gaudy G. VERIFIED CUSTOMER
Rick answered all my questions and concerns. He was very professional and attentive. He showed authentic empathy to my driving concerns. I appreciate his help in assuring me that my car was going to be in optimum conditions to make sure I, my little nephew, and my family, are going to be safe on the road. Thank you Rick!
3/19/2022
Ashley K. VERIFIED CUSTOMER
Brian was very communicative and explained everything to be easily understand.
3/19/2022
Matthew P. VERIFIED CUSTOMER
Ricardo was outstanding. He got me out earlier than anticipated and under the cost estimate.