Was very satisfied with service and the service writer.
12/16/2025
Breanne S. VERIFIED CUSTOMER
Robert was kind and helpful, a fun chatty guy! Thanks for the help!
12/16/2025
William T. VERIFIED CUSTOMER
I’m not completely satisfied… when I got to the desk and signed the form, I did asked will they refill my vehicle coolant? Because it’s low and he said yea, we’ll take care of it. When I got my vehicle back, I read the checklist form and the coolant check was on green. I thought they would refill it because it was low. And I checked before leaving and it was still low level. I took my car to another dealer down the street and have them helped me refill and put the proper coolant for the vehicle.
12/16/2025
Harjit M. VERIFIED CUSTOMER
Services are really quick and good
12/16/2025
Herlinda A. VERIFIED CUSTOMER
Friendly staff and professional service.
12/16/2025
Patrick L. VERIFIED CUSTOMER
When we picked up our Element the hood wouldn’t latch. A tech did correct that. The Service Advisor had left and a Porter brought the car up to us.
When we got to the freeway we noticed that there were no lights on. Skip ahead to our interaction with the Sales Manager and we found that the headlights work on high beams only. We’ll be back in the morning. We had planned to be in San Jose this evening.
12/16/2025
Billy G. VERIFIED CUSTOMER
Julie Canales she did a great job taking care of my car you have a great employee.
12/16/2025
Tony K. VERIFIED CUSTOMER
Reuben did an excellent job walking me through the entire process and keeping me updating the whole time. 10-10 service from Reuben and the technician for quickly and efficiently resolving the issue.
12/16/2025
Adrian C. VERIFIED CUSTOMER
Quick, professional, and trustworthy. Thanks for taking good care of my car.
12/16/2025
Barbara R. VERIFIED CUSTOMER
Great service and all my questions were answered!
12/16/2025
Richard R. VERIFIED CUSTOMER
Great experience! Work done well and quickly.
12/16/2025
Judith R. VERIFIED CUSTOMER
I was very pleased with the service that Julie gave me.
12/16/2025
Justin D. VERIFIED CUSTOMER
excellent 10/10
12/16/2025
Josefino A. VERIFIED CUSTOMER
Javier is very pro Honda in van nuys is just 5 min away from my home but I still go to Honda Cerritos because of Javier very nice person n very good employee long live Javier pena
12/16/2025
Erica E. VERIFIED CUSTOMER
Horrible customer service
12/15/2025
Lupe B. VERIFIED CUSTOMER
I appreciate Julie‘s Customer Service. Grateful that she reviews my chart and gives me the recommendations. I need to move forward with my vehicle.
12/15/2025
Telilah S. VERIFIED CUSTOMER
I am always a happy camper when I come here. Ruben is the best service advisor. He encompasses reassurance, amazing communication, and is beyond professional. Truly appreciate him, and I look forward to working with him again next time my car needs to be service.
12/15/2025
Kimberly O. VERIFIED CUSTOMER
George was very helpful and made my visit really fast and explained to me what was going on with the recall my vehicle had.
12/15/2025
Adam R. VERIFIED CUSTOMER
He helped me find solutions to some issues my car was having.
12/14/2025
Dana W. VERIFIED CUSTOMER
Someone stole my unopened bag of chips from my car while it was being serviced.