Ruben M offered great customer service.He was very knowledgable
and proficient. Service on my car
Was great as well.
12/24/2025
Lisa C. VERIFIED CUSTOMER
Miguel did not offer excellent customer service. This was the first time I’ve experienced this lack of communication regarding my vehicle service. It was two hours and I had to hunt him down for information on my car and even then he did not have any information. He blamed it on how busy it was and it was minister than any other time I have been there. I didn’t get my vehicle until the very end of the day. Even at the end of the day when he called me to pick up my vehicle, he still sounded unsure as to what had been fixed or needed to be fixed. He may be new and just learning and if so he needs much more coaching and shadowing of more seasoned advisors.
12/24/2025
Nancy S. VERIFIED CUSTOMER
Thanks Michael Barr for you exceptional great service as always thats why i choose Honda vehicle and love cerritos norm reeves thanks guys your awesome HAPPY HOLIDAYS
12/24/2025
Serneisha H. VERIFIED CUSTOMER
Miguel was a pleasure very patient
12/24/2025
Daryl C. VERIFIED CUSTOMER
Always goes above and beyond. Thank you for always going out of your way!
12/24/2025
Jorge M. VERIFIED CUSTOMER
The job was completed without issues and much faster than initially projected. Well done.
12/24/2025
Jose M. VERIFIED CUSTOMER
Javier Pena is the greatest advisor I’ve ever had. 10/10 service
12/24/2025
Brian W. VERIFIED CUSTOMER
Great service,customer rep was great too
12/24/2025
Florentina C. VERIFIED CUSTOMER
I'm bery satisfaction whit da services thanyou.
12/23/2025
Christina C. VERIFIED CUSTOMER
????????
12/23/2025
Moyces M. VERIFIED CUSTOMER
Great
12/23/2025
Leslie T. VERIFIED CUSTOMER
He was great, kept me updated on my vehicle.
12/23/2025
Sergio S. VERIFIED CUSTOMER
Best service and advise also cant forget about Good job well done
12/23/2025
Lynn Z. VERIFIED CUSTOMER
Julie was awesome. As a new to California resident and Norm Reeves customer, I had several questions about how the servce would work. She answered all questions, was gracious and welcoming and provided great customer service.
12/23/2025
Wilfredo C. VERIFIED CUSTOMER
Joseph Vargas was very helpful, knowledgeable and very professional. Work was promised and and time.
12/23/2025
Heather I. VERIFIED CUSTOMER
Helpful
12/23/2025
Jasper B. VERIFIED CUSTOMER
Joseph Vargas was great to work with. He was courteous, professional and prompt in getting our vehicle in and out of the service lot. We would definitely recommend Joseph to anyone who needs help with their vehicle.
12/23/2025
Anthony P. VERIFIED CUSTOMER
Miguel was great, but he was not my original advisor. I was waiting for an hour after my appointment time before being seen and talked to. I watched as other cars who arrived after me were talked to immediately and taken into service.
12/23/2025
Gerado G. VERIFIED CUSTOMER
There was no communication, or motivation to help or inform of what will be done...and was done. Extremely distracted.