Thank Leo Lazcano for your knowledge and expertise always great service
For my car needs
12/30/2025
Eric M. VERIFIED CUSTOMER
As far as George’s customer service is concerned, I am very satisfied! He was through in describing on what needs to be done on the paper work and gave me updates with the work and time of pick up. With regards to the work done on my vehicle, I am a bit disappointed since my radiator fluid is almost down to minimum line which obviously means that it’s not topped off when it clearly says on the paper work that “all fluids are topped off”. Now I’m concerned that other fluids might need some topping off other than the radiator fluid.
12/30/2025
Gerardo A. VERIFIED CUSTOMER
He recommended and provided services that were not necessary and did not clearly explain them to the client beforehand.
12/30/2025
Jenson F. VERIFIED CUSTOMER
Ruben is very helpful specially for last minute appointment. He made sure that the car will be done as soon as possible. Thank you Ruben!
12/30/2025
Manuel P. VERIFIED CUSTOMER
I was in and out pretty quick.
12/30/2025
Juan G. VERIFIED CUSTOMER
Very good
12/30/2025
Jose Raul. VERIFIED CUSTOMER
No communication throughout service time and didn’t even tell me my car was ready. Needed another advisor to check and help me check out when the car was more than an hour ready and I’m sitting as a WAITER in the lobby.
12/30/2025
Jonathan . VERIFIED CUSTOMER
I enjoy my experience with you guys, especially the great customer service by Leo Lazcano
12/30/2025
Bryan N. VERIFIED CUSTOMER
On time and professional.
12/30/2025
Maria B. VERIFIED CUSTOMER
Very professional he was help he knows his job excellent
12/30/2025
Luis G. VERIFIED CUSTOMER
Javier Peña always goes above and beyond helping me, my family and clients with our vehicles at the Services center.
12/30/2025
Giovanny . VERIFIED CUSTOMER
Fast efficient
12/30/2025
Kenneth N. VERIFIED CUSTOMER
Very efficient and professional. E joked his service.
12/30/2025
Claudia L. VERIFIED CUSTOMER
Thank you Miguel Cabrera for always helping me with my car needs
And knowledge and expertise
12/30/2025
Yvonne R. VERIFIED CUSTOMER
The last two service visits have resulted in damage to my interior. The inconvenience for this last visit and the end result is unacceptable. I and my family have been loyal customers to Cerritos Honda but I will never service my car there again.
12/30/2025
Michael C. VERIFIED CUSTOMER
Leo helped me despite the fact I gad no appointment, and made it clear who he was handing me off to when his shift ended so that I wasn’t in the dark about who to talk to.
From when my battery went dead at home to guiding me through who to call for a tow to receiving me at the Service Center, he was absolutely great and gracious the whole time. It was very calming having Leo help me through a stressful time with a bew purchase.
12/29/2025
Stephen B. VERIFIED CUSTOMER
Great service. Trevor was very professional.
12/29/2025
Leticia C. VERIFIED CUSTOMER
Great service. Thank you.
12/29/2025
Yoselynn O. VERIFIED CUSTOMER
Thank you. I will definitely continue to get my car serviced at your dealer!