Edward Obando the service rep. Made the difference in my wife and I confidence in the knowledge that young man has on Honda vehicles particularly Honda accords. I got his business card I just wanted his assistance on all his expertise on my wife and I next visit. Or just her by herself I believe she will receive the same expert help.
12/14/2025
Alfred B. VERIFIED CUSTOMER
He is very professional, honest and respectful. The service is satisfactory at this time !
12/14/2025
Kelly C. VERIFIED CUSTOMER
Ask the manager
12/14/2025
Heidi K. VERIFIED CUSTOMER
I always have. Had always had good experiences here. They service my vehicle in a timely manner
12/13/2025
Kenneth C. VERIFIED CUSTOMER
All service providers have been very nice and professional. I’m (and doubtlessly they) are sick of my continuing OTA update issues. I hope that the new TCU will resolve everything. I’ve bought 7 cars over 22 years at Norm Reeves because of the reasons above plus when I buy a Honda I trust it to just work with no issues.
12/13/2025
Lindsay S. VERIFIED CUSTOMER
Benito was very helpful, fast and pleasant. I appreciate his great service
12/13/2025
Lisa R. VERIFIED CUSTOMER
All good!
12/13/2025
David T. VERIFIED CUSTOMER
Clayton is an excellent service advisor.
12/13/2025
Mallory F. VERIFIED CUSTOMER
Edward was very professional and kind. He understood the service I was looking for and assured me that I was welcome back if any other service needs were needed! He communicated at the time he said he would have info on my car and I appreciated that so much since I had 4 kids aged 9 and under with me at my appointment.
12/13/2025
Vanessa G. VERIFIED CUSTOMER
We had to wait 6 months for the parts we ordered at time of purchase to come in but are so grateful to have them installed. The communication with these two remaining parts had been fantastic.
12/13/2025
Carol D. VERIFIED CUSTOMER
Edward was amazing! Excellent communication and follow through. Will definitely request him for my next service visit.
12/13/2025
James Q. VERIFIED CUSTOMER
Great job staff AND VIVIANNA????????♂️????????
12/13/2025
Dao L. VERIFIED CUSTOMER
Ivette Rodriguez provided an excellent service
12/13/2025
Josh M. VERIFIED CUSTOMER
Viviana provided excellent customer service and resolved the issue with my car in a timely manner.
12/13/2025
Javier C. VERIFIED CUSTOMER
Benito would keep me updated with my car. I would come back, such great service from him. Will be coming back. Thank you!
12/13/2025
Michael V. VERIFIED CUSTOMER
Benito was very personable and friendly. He went through some recommendations but not a hard sell which I greatly appreciated. Made a personal call when the car was ready and greeted me by name when I came in. Excellent service person.
12/13/2025
Randy H. VERIFIED CUSTOMER
I had a very nice visit
12/13/2025
Scott C. VERIFIED CUSTOMER
I just had my car in 3 weeks ago and it wasn’t working correctly so I made a follow up. I was told all the brakes needed repairs and $600.
Why wasn’t I told that 3 weeks ago.
Merry Christmas
12/13/2025
Keanu T. VERIFIED CUSTOMER
Viviana is the best! Always making sure we get what we need and addressing anything we ask.