Took 2 and a half hours for a 7:30am appointment. I checked in for a status update, said it would be done soon and 30 minutes later I had to ask again for an update. I said I would be waiting for my service but I still took over the estimated time.
10/29/2025
Juan G. VERIFIED CUSTOMER
Great expertise and knowledgeable service advisor
10/29/2025
Somaly M. VERIFIED CUSTOMER
Very pleased excellent customer service.
10/29/2025
Brandon A. VERIFIED CUSTOMER
Edward was very helpful
10/29/2025
George M. VERIFIED CUSTOMER
Vivian is very professional and always has a smile. Very good Service Writter. Highly recommend.
10/29/2025
Cameron C. VERIFIED CUSTOMER
Benito Torres is awesome, always. His 34th year at Norm Reeves Honda. Uou should present him with the'24 CTR CW for his outstanding service in your showroom!
10/29/2025
Lydia B. VERIFIED CUSTOMER
He is a very well respected service person , friendly and easy to talk with.
10/29/2025
Maha M. VERIFIED CUSTOMER
Excellent service, professional team, thanks a lot
10/29/2025
Mychael J. VERIFIED CUSTOMER
Edward gets an A++ in customer service and experience!
10/29/2025
Bo L. VERIFIED CUSTOMER
Very good service
10/29/2025
Tina T. VERIFIED CUSTOMER
Best service ever!????????
10/29/2025
Charles H. VERIFIED CUSTOMER
Benito is the best !
10/28/2025
Jorell K. VERIFIED CUSTOMER
Excellent customer service!!
10/28/2025
Marco M. VERIFIED CUSTOMER
Good experience with your service. The service provided by Edward ????????
10/28/2025
Jason D. VERIFIED CUSTOMER
Excellent service I can trust
10/28/2025
Eleanor S. VERIFIED CUSTOMER
Very polite
10/28/2025
Christine H. VERIFIED CUSTOMER
Edward had my car ready quickly and was very kind and polite
Thank you
10/28/2025
Rafael G. VERIFIED CUSTOMER
As always Benito Torres answer my questions about maintenance of my car, give the best advises to keep my pilot in excellent shape. Thanks for your team work .
10/27/2025
Tina D. VERIFIED CUSTOMER
No problem
10/27/2025
Ana R. VERIFIED CUSTOMER
Benito went above and beyond he was helpful and took care of my car the best way possible, service was great !