Norm Reeves Honda Huntington Beach Auto Repair Service

Edward was friendly and prompt with my service.

So friendly and professional

Great costumer service

Clayton is an amazing service rep . Very knowledgeable

Edward provided excellent service! Easy check in and he kept me updated while I waited in the waiting area. Great prices and I’m always thankful for Norm Reeves coupons. I’ve been coming here for years and will continue doing so.

Viviana is always helpful & always lets me know what I need. I prefer to only go to her.

John Le was a complete professional. I received excellent timely service.

I came in for a regular service, and John Le was very helpful and professional. I appreciate his great customer service and friendly attitude!

Only negative, don’t tell people there is a night drop off for service then block the driveways

Easy service

Clayton was very friendly and professional. Outstanding Service . Thank you.Tammy B

Thanks so very much for taking care of Pearl D. She will be my last ???? car I buy. When the time comes I go to see my Father in heaven she will be going to Make A Wish Foundation. So I want her to be in good shape. God Bless all who has taken care of her. Sincerely, Joyce ILene ****.

I just reread your answer to my question about whether or not you clean the fuel system before installing new injectors and charging $1300 plus to do so just to make sure I wasn't misunderstanding your answer. As I understand it you are saying that you do not clean the whole system including the throttle body before installing new injectors. All I can say to that is WOW that is the most irresponsible thing I have heard in a long time. You are insuring problems down the road by not doing that. It is unbelievable that you dont and I am astonished. I guess I shouldn't have assumed that it was done correctly. I wasn't even offered the cleaning at the time. Probably because I would have had a similar response. I have bought my last 2 cars from Norm Reeves and unfortunately my mother just bought a brand new fully loaded CRV from you largely because of my confidence in you. I no longer have that confidence and though $130,000 in sales and probably $8,000 in maintenance probably doesn't mean much to you. I wont spend another dime at your establishment and will warn anyone who asks about this. So thanks for making it clear my worth to your business. I will be contacting anyone and everyone I can think of in your organization to let them know how deeply unsatisfied I feel. I question everything I have had done there and it makes me sick

She was very kind and explained several things. Made up for the lousy service last year.

I wouldn’t go anywhere else!!! I love pulling up and seeing Rodney and being greeted by his great energy. Clayton always takes his time with me and my vehicle is well taken care of. Thank you very much Kimberly F

Catherine was so knowledgeable and helpful with my repair. Excellent customer service.

He was kind and helpful. Thank u

Ivette Rodriguez is patient, helpful and very professional. And I would be remiss if I didn’t say Catherine Schlueter, the Service Director, does an amazing job. Thank you for the great service

AA Perfect Service Experience!

Excellent customer service