Ivette is definitely very well technically qualified in her position with Norm Reeves Honda. Additionally, she emanates a very welcoming, kindly and accommodating spirit towards customers. Thank you Ivette!!
10/13/2025
Michael C. VERIFIED CUSTOMER
Received an oil change and inspection coupon from Norm Reeves Honda. Took my Odessey in for oil change at coupon rate of $49. Told I need a brake fluid and oil change but charged me over $200 for the oil change and inspection. When I questioned the advisor why the price change he said it was a different inspection with no mention of increase for the oil change. Requested original oil change coupon deal but was charged $55 instead of $49.
10/13/2025
Brian S. VERIFIED CUSTOMER
John was helpful and very professional.
10/13/2025
Paulina V. VERIFIED CUSTOMER
Fast, friendly service. Very helpful and knowledgeable advisor. Thank you Clayton!
10/13/2025
Vivian V. VERIFIED CUSTOMER
Great job Edward!
10/13/2025
Ryan M. VERIFIED CUSTOMER
Clayton made it completely easy and the process was super quick. I appreciate how he explained everything the sheet said about my car.
10/12/2025
Edward S. VERIFIED CUSTOMER
Benito Torres is outstanding.
10/12/2025
Jackelin C. VERIFIED CUSTOMER
Thank you for your assistance today. Edward was professional and kept me up to date with the progress of the service. Thank you!
10/12/2025
Kimberly F. VERIFIED CUSTOMER
The gentleman who helped me was so friendly and he made sure my service was covered under my warranty. I will be back!
10/12/2025
Kelly R. VERIFIED CUSTOMER
The service department and Clayton were very helpful. They took care of my concern with kindness and care.
10/12/2025
Miguel A. VERIFIED CUSTOMER
Edward was courteous and assisted with a sense of urgency. He was communicative and explained everything thoroughly. I would commend his customer service skills.
10/12/2025
Morgan C. VERIFIED CUSTOMER
I’m very happy with my experience with Clayton Einck, from start to finish he was very professional and helpful. I would recommend any of my friends and family to come here.
10/12/2025
Hani M. VERIFIED CUSTOMER
Y
10/11/2025
Abi P. VERIFIED CUSTOMER
Clayton always gives excellent service will definitely come back!
10/11/2025
Janet R. VERIFIED CUSTOMER
John Le is great. If it wasn't for John, I may
Not come to Huntington Beach Honda. Thank you, John.
10/11/2025
Janis D. VERIFIED CUSTOMER
William was so helpful showing me how to restart my phone transmission with my car. He was polite, kind and knew his stuff.
10/11/2025
Tuan V. VERIFIED CUSTOMER
Satisfied! Thank you John Le
10/11/2025
Jenna C. VERIFIED CUSTOMER
Exceptional service! Thank you! The whole process is always efficient. The employees are friendly and knowledgeable.
10/11/2025
Koca B. VERIFIED CUSTOMER
AMAZING customer service!!!! Tony was awesome! Quick, very easy to understand him as he explained a quite complex situation that’s happening with my new car. Impressed with the way he handled everything, from the time I got there down to how quickly he got the shuttle to me so I could get something to eat while I waited. Excellent experience during this visit. Smooth process, thanks again Mr Tony! Definitely recommend to all my friends