I did not come in
. I called about a recall on the fuel pump on my 2018 Camry. The lady on the phone was very professional and handled my situation.
4/20/2021
Dennis C. VERIFIED CUSTOMER
Truly was a job well done!
4/20/2021
Christopher S. VERIFIED CUSTOMER
Steven provided excellent customer service!!
4/20/2021
Carolyn S. VERIFIED CUSTOMER
Steven helped me from the time I walked in until I checked out. He was very professional and explained what maintenance was done on my car. It’s because of personnel like him that I trust Hampton to service my car.
4/19/2021
Catherine L. VERIFIED CUSTOMER
The center piece was not put back securely and the air valve cap was not out in. However Steven welcomed me and kept me updated and comfortable with the whole process.
4/18/2021
Carlos R. VERIFIED CUSTOMER
Engine was no cleaned. There’s still oil everywhere. Smells like burnt oil when driving.
4/18/2021
Mona H. VERIFIED CUSTOMER
Always a pleasure getting my car done there
4/18/2021
Laurel K. VERIFIED CUSTOMER
I was very satisfied with the service and with Mr. Steven in the service department. He saved me money and was very kind.
4/18/2021
David L. VERIFIED CUSTOMER
Great service as usual, no complaints at all.
4/18/2021
Brandon B. VERIFIED CUSTOMER
Outstanding service Steve is the man
4/18/2021
Ruth D. VERIFIED CUSTOMER
Mr. Nelams was great but I’m annoyed that this 2 hour+ visit could have been avoided if the tires had been properly checked when I came the week before for the same problem.
4/17/2021
Jack G. VERIFIED CUSTOMER
She was cordial and attentive and I appreciated that.
4/17/2021
Katie H. VERIFIED CUSTOMER
Excellent help and advice for my vehicle
4/17/2021
John S. VERIFIED CUSTOMER
Exceptional service. Carice was a terrific advisor - great personal approach. Thank you for putting the 4Runner back in service!
4/17/2021
Lisa S. VERIFIED CUSTOMER
Wonderful team at Hampton Toyota, as always .
4/17/2021
Angela S. VERIFIED CUSTOMER
I was there from 2:00 to eight at 4:00pm to change a tire that I had spoken to parts the day before and scheduled the appointment only after making sure the tire was available. I received a quote for $368.00 out the door price and my bill was over $398.00. Not itemized. Labor, tire, and discard fee are mentioned but I don’t know if the tire was balanced and the psi when I left was different on all 4 tires. Ugh!!! I was disappointed and had to hurry back to work so I wasn’t able to go back.
4/16/2021
Osaka West. VERIFIED CUSTOMER
He is very good salesman
I am very happy with his service
4/16/2021
Jennifer C. VERIFIED CUSTOMER
Carice seems genuine and true to her word. She communicated well and I got the impression she actually cares which matters to me. I’d like to thank those who worked on the car, as they did what they needed to do and within a reasonable time frame.
4/16/2021
Mary O. VERIFIED CUSTOMER
Car was so clean!! Auto butler looks nice!! Very friendly efficient with service. Thank you!!!
4/16/2021
Anthony N. VERIFIED CUSTOMER
The service I received was exceptional! Steven is very knowledgeable about the features of my car that I had quests about. I appreciate being kept informed in the progress of the maintenance in my Highlander. The rest of the staff in the service department were very friendly and helpful getting me into a loaner.