I need to qualify my rating. I’m completely satisfied by the Advisor and the work that was performed. What I’m not satisfied about is a result of one of the work performed. I got a battery replaced which affected the radio. The ideal end result should have been is that this code should have been entered for my behalf. I spent a little over an hour talking with support trying to get the code or resetting the radio. True I should have the card with the code but that was never given to me after my purchase of this (and another vehicle) from this dealership or the ownership chain since the current owner inherits past purchases.
3/11/2022
Sochea K. VERIFIED CUSTOMER
Thank you
3/11/2022
Dennis K. VERIFIED CUSTOMER
Car wash didn't happen.
3/11/2022
Patti S. VERIFIED CUSTOMER
Fantastic experience! Johnny was awesome!
3/11/2022
Chonita U. VERIFIED CUSTOMER
Great customer service, knowledgeable service technicians, friendly environment. Left feeling confident with service preformed on my Car. Thank you
3/11/2022
Michelle R. VERIFIED CUSTOMER
Delfin was very helpful, friendly and professional
3/10/2022
Kathy D. VERIFIED CUSTOMER
Super service
3/10/2022
Allan T. VERIFIED CUSTOMER
Waiting area was very nice.
3/10/2022
Sagar S. VERIFIED CUSTOMER
Issue was not fixed. They said it is fixed by the warnings are still popping up
3/10/2022
Lawrence T. VERIFIED CUSTOMER
Excellent and expedited services!
3/10/2022
Shahrzad I. VERIFIED CUSTOMER
For the car pick up, I received a call at 4:30, while I was at a meeting. The voicemail said pick up the car till 530. When I called back to request a ride, nobody picked up my phone I tried 3 times. Therefore I took Lyft myself. In the car service nobody reimbursed me for the Lyft cost.
3/9/2022
Cecilia P. VERIFIED CUSTOMER
Mike was very helpful, friendly and was very willing to help me with the heater issue I thought I had. Thank you Mike.
3/9/2022
Brogan O. VERIFIED CUSTOMER
My experience with Phu today was good. However I think the services performed on my car were overpriced.
3/9/2022
Renuka M. VERIFIED CUSTOMER
Amazing service by John.
Very straight forward and honest
3/9/2022
Abhisekh B. VERIFIED CUSTOMER
Kudos to Adrian for all the help and support. He was not one of those pushy sales guy but extremely accommodating.
I will really give him 10 star for the service and support
3/9/2022
Jaisimha S. VERIFIED CUSTOMER
Serious Delay in service. There was a serious service completion delay. Even after calling continuously in the noon after the ETA of service completion time I dint get any response for almost 2+ hours.
Please do not promise if you cannot deliver on time.
3/8/2022
Liliana C. VERIFIED CUSTOMER
We really appreciate the level of customer service Adrian provides.
3/8/2022
Nelia T. VERIFIED CUSTOMER
Thank you so much!
3/8/2022
Geraldine R. VERIFIED CUSTOMER
I appreciate the service I received at and am appreciative of all the work you’re
staff have performed to allow me to continue to be able to drive at my age of 81
and feel safe doing it!