I was also pleased that my car was washed and floors vacuumed!
Thanks.
2/23/2019
Vincent A. VERIFIED CUSTOMER
Winston was very helpful with the service.
2/23/2019
Lynn P. VERIFIED CUSTOMER
Joe was great. More than helpful. My experience was superb and everyone made my experience easier.
2/23/2019
Anna L. VERIFIED CUSTOMER
Great job
2/23/2019
Petros B. VERIFIED CUSTOMER
Mr Nguyen was very helpful with everything.
2/23/2019
Sarah K. VERIFIED CUSTOMER
Richard is always honest about the work that needs to get done versus work that can wait. I enjoy working with him because he knows me as a customer and I trust him.
2/23/2019
Timothy B. VERIFIED CUSTOMER
It's a joy to work with Gregory
2/23/2019
Frank I. VERIFIED CUSTOMER
Very detailed on everything! And very courteous.
You have yourself a great employee!
2/23/2019
Kathleen R. VERIFIED CUSTOMER
Joe was pleasant, professional, and went out of his way to ensure that my vehicle was in the best condition possible when I left the dealership. He is an asset to Putnam Lexus.
2/23/2019
Regina C. VERIFIED CUSTOMER
Mr Soudah was very courteous and nice.
Since this was a check up it is to be hoped that all was done.
Thank you
2/23/2019
Debra H. VERIFIED CUSTOMER
Unfortunately, your new cost of $124.00 to change the oil on my old car is forcing me to consider going elsewhere to get my oil changed on my 10yr old car
2/22/2019
David O. VERIFIED CUSTOMER
I have enjoyed working with Fadi over the years. He inspires trust and confidence. Your shop is better for him
2/22/2019
Russell N. VERIFIED CUSTOMER
Great service
2/22/2019
Doris W. VERIFIED CUSTOMER
Joshua was fantastic, very courteous and polite. Putnam has improved their service by the consultants.
My only concern is that my loaner car did not have a full tank of gas as it was indicated on the paperwork. Tank was about 7/8 full. I did take a picture of fuel as i was driving out from Lexus when I returned it I wouldn’t be charged. However when I returned the car I returned the loaner car with a full tank of gas. I treat the loaner car like my own car but I feel like the few bad apples are holding us back. Eg I have a special pet cover for my own car and I moved the same exact pet cover to the loaner car. This is my 2nd lexus and likely I will get a 3rd car but I find that things are changing. Where is the common courtesy of patrons?
2/22/2019
John D. VERIFIED CUSTOMER
Winston was great. He communicated very clearly. I knew what expect. Everything went well.
2/22/2019
Safwan J. VERIFIED CUSTOMER
Fadi and the Team are terrific
I’m always amazed by how cheap the replacement pieces are and how expensive the labor is
Thank you
Safwan
2/22/2019
Marcia F. VERIFIED CUSTOMER
Great service as always.
2/22/2019
Simon J. VERIFIED CUSTOMER
Fadi always take care of our family cars.
Thank you again
2/22/2019
Sue M. VERIFIED CUSTOMER
Great service
2/21/2019
E Thomas. VERIFIED CUSTOMER
Winston is awesome. Very professional. Kept me informed of status of vehicle every step of the way.