I have also filled out and mailed to your company, the card of Customer survey.
1/30/2019
Dewayne W. VERIFIED CUSTOMER
Greg did a great job of keeping posted on what was done on my car.
1/30/2019
Joseph M. VERIFIED CUSTOMER
Kent very pleasant &very helpful.We are very happy.Kent very knowledgeable.
1/30/2019
Andrew S. VERIFIED CUSTOMER
Shallow lite Scratches found on my windshield after windshield wipers were serviced. No way to establish how many of the scratches are new. The windshield had a few shallow lite Scratches BEFORE I brought the car in for service last week. But, I don't remember anywhere near the number of scratches that were on the windshield after I picked up the vehicle from Putnam. Anyway, I will either hide the scratches with a polymer fill or will have them removed by polishing.
1/30/2019
James M. VERIFIED CUSTOMER
Greg was outstanding in every way
1/30/2019
Hazem E. VERIFIED CUSTOMER
Greg was great. Kept me informed and very professional in his communication.
1/30/2019
John D. VERIFIED CUSTOMER
Kent was very efficient & polite & answered all of my questions.
1/30/2019
Elaine P. VERIFIED CUSTOMER
Excellent service from Richard, very good
Service
1/30/2019
Robert K. VERIFIED CUSTOMER
Fred was terrific in all aspects. He was efficient, help me understand the problems with the car and led us through all of the necessary repairs.
1/30/2019
William G. VERIFIED CUSTOMER
My wife really enjoys your detail with customer service from the morning drop off to the evening car pick up. Greg is a very important part of her positive experience. Thanks again job well done ????
1/30/2019
Marilyn H. VERIFIED CUSTOMER
Greg is kind, patient and most knowledgeable. I will always ask for Greg.
1/29/2019
James G. VERIFIED CUSTOMER
thank you!
1/29/2019
Marcus W. VERIFIED CUSTOMER
Richard is the best service person there!
1/29/2019
Debbie D. VERIFIED CUSTOMER
Kent was very professional and well informed.
1/29/2019
Sandra T. VERIFIED CUSTOMER
Terrific all the way around. Thank you!
1/29/2019
Paul J. VERIFIED CUSTOMER
Richard was fantastic
1/29/2019
Roxanne R. VERIFIED CUSTOMER
Richard provides the superior customer service that I as a Lexus family member for the last 12 years have been able to count on! Very knowledgeable about the Lexus brand, excellent customer service, very cordial and professional with the consumer. He made my experience feel like one of a kind! Best wishes!
1/29/2019
Ann T. VERIFIED CUSTOMER
excellent service and accomodations by Joe and service center
1/28/2019
David H. VERIFIED CUSTOMER
I felt well taken care of even when Kent told me there was some expensive things to fix.
1/28/2019
Xiangling P. VERIFIED CUSTOMER
If keep in touch for feedback with customer, that will be better!