Fadi was amazing. He did such a great job taking care of me.
2/4/2019
Tyan W. VERIFIED CUSTOMER
Fred is thorough and clear about the services tendered.
2/3/2019
Richard W. VERIFIED CUSTOMER
Joshua was very helpful and pleasant to do business with. very, very satisfied
2/3/2019
Andrea M. VERIFIED CUSTOMER
Fantastic service by Fadi
2/3/2019
Ediberto R. VERIFIED CUSTOMER
Cant ask for more.
2/3/2019
Sandra L. VERIFIED CUSTOMER
Kent was very professional. Thank you!
2/3/2019
M S. VERIFIED CUSTOMER
met exceeded expectations
2/2/2019
Keith B. VERIFIED CUSTOMER
Great service, as always—truly. Amazingly seamless and timely.
Someone must have taught Fred well!
2/2/2019
Cynthia P. VERIFIED CUSTOMER
Excellent service!! A totally happy customer!! Always in good hands with Richard’s service!!
2/2/2019
Angelina M. VERIFIED CUSTOMER
Richard was such a good help! 10/10 service!!
2/2/2019
Alla A. VERIFIED CUSTOMER
Richard is a very knowledgeable and kind person!
Always helpful and respectful !
This is why I don’t mind to drive all the way to Red Wood City, even there is Lexus Service department in San Jose
2/2/2019
David W. VERIFIED CUSTOMER
I missed the snacks that used to be available in the waiting room!
2/2/2019
James B. VERIFIED CUSTOMER
Greg always does a great job. He is knowledgeable and presents himself in a professional manner. I have been dealing with him for years.
2/2/2019
Salwa G. VERIFIED CUSTOMER
Excellent service.
2/1/2019
Rebecca C. VERIFIED CUSTOMER
The guy who did the service is good and respectful. He takes care of everything we need, like the loaner car, paperwork’s etc. Overall, we’re really satisfied.
2/1/2019
Pei Li. VERIFIED CUSTOMER
Service advisor Greg was knowledgeable, friendly and patient in teching us how to apply the touch up paint. We appreciate his help.
2/1/2019
Lovinda B. VERIFIED CUSTOMER
Fadi is outstanding. I've been a Putnam Lexus customer for many years. My first impression of the dealership was Robert ****. We bought a car, then leased another within weeks. The professionalism of Robert and of Fadi in the service department is why we still have that first Lexus IS 250, and we're on our second RX. Fadi has earned my trust over the years. Quality people are why Putnam Lexus is the first place we shopped when we were in the market for another vehicle last year. Thank you for having such outstanding people on the Putnam team. At my every opportunity, I tell my colleagues about Fadi and Robert and the fine service I've received at Putnam Lexus.
2/1/2019
Mrs. Kerstin. VERIFIED CUSTOMER
I was never given a lug nut key to my 2014 new Lexus when I had a flat and bought new tires they charged me 25$ for a key that should have been given to me in the first place it’s very unfair I should not have been charged i never heard of a lug nut key and Lexus should make sure with customer that all equipment is in the car
2/1/2019
James B. VERIFIED CUSTOMER
Greg is great. He has been helping me for years. You are very lucky to have him.