Winston was very thorough in communicating with me the issue, the solution, and the timeline of the repair. He went above and beyond my initial concerns that I came in for, to address additional issues that I was not aware of, and I thank for being so meticulous in the repair. His impeccable communication and easy to accessibility was great in getting my car done and ready for pickup!
5/31/2019
Gene Z. VERIFIED CUSTOMER
Josh did a great job.
5/31/2019
Lucila O. VERIFIED CUSTOMER
Always great service
5/31/2019
Falk R. VERIFIED CUSTOMER
Just Great ????
5/31/2019
Deeptanshu A. VERIFIED CUSTOMER
Fred is doing a great job, please reward him.
Thanks,
Deep
5/30/2019
Suzanne C. VERIFIED CUSTOMER
We love to have Fadi as our Service Agent.
5/30/2019
Ravi V. VERIFIED CUSTOMER
Awesome
5/30/2019
James F. VERIFIED CUSTOMER
Service definitely seems like it has improved at Putnam
5/29/2019
Gerald S. VERIFIED CUSTOMER
Winston is excellent
5/28/2019
Eleanor O. VERIFIED CUSTOMER
I am completely satisfied with my recent service with Winston Lam.
5/27/2019
Alex N. VERIFIED CUSTOMER
It’s was a pleasant experience,staff was very friendly professional
Thank you Lexus for your service
5/27/2019
Gautam P. VERIFIED CUSTOMER
Good experience.
5/26/2019
Thomas F. VERIFIED CUSTOMER
Val was an outstanding representative. He listened and clarified all our concerns when we left the car. When he called to advise us of the diagnosis he was careful to explain everything and answered all our questions. We were extremely happy that so far after a full week we haven’t heard the click sound in our car that’s been plaguing us for months! Thanks for the great service Val and to the team of mechanics at Putnam Lexus.
5/26/2019
Agnes N. VERIFIED CUSTOMER
Nice service! Even fixed the small dent at the same time as the service. Thank you so much.
Agnes N
5/26/2019
David Y. VERIFIED CUSTOMER
Exceptional service and care from Greg
Outstanding ability to convey technical details in an understandable way
Very personable
Thank you Greg!
5/26/2019
Gilbert S. VERIFIED CUSTOMER
I was completely satisfied with my service experience with Benjamin Nino. He was courteous and knowledgeable, he kept me completely informed, and he was a pleasure to work with.
5/26/2019
Jin K. VERIFIED CUSTOMER
Kent was excellent!
5/26/2019
Jing H. VERIFIED CUSTOMER
Fred is polite, professional and efficient. Thanks!
5/25/2019
Hing S. VERIFIED CUSTOMER
The service was efficient and Fred was courteous. I am happy I bought my car at Putnam.
5/25/2019
David R. VERIFIED CUSTOMER
Joe was courteous and helpful, and my service was concluded ahead of the expected time.