I was very pleased with the service Ben Nino gave me. The extra care for the exterior is very pleasing an much appreciated. The car is running very well and looks great,.
5/4/2019
Katrina S. VERIFIED CUSTOMER
It’s always a good experience at Putnam Lexus ... it’s been over 21 years servicing my many vehicles there. Keep up the good work ....fadi listens and helps genuinely.
5/4/2019
Chizuko H. VERIFIED CUSTOMER
Your service rep was very efficient and courteous and kind,
5/4/2019
John C. VERIFIED CUSTOMER
Fadi is great!
5/4/2019
Kathleen H. VERIFIED CUSTOMER
Great customer service! Listened to my concerns and addressed them
5/4/2019
Telly L. VERIFIED CUSTOMER
Specifically mentioned that I didn't need my key battery replaced because it was done just recently (by Putnam Lexus). Later check my bill line-by-line and saw that I got charged for that exact item.
5/3/2019
Scott M. VERIFIED CUSTOMER
Winston was courteous and very helpful.
5/3/2019
Irene I. VERIFIED CUSTOMER
Will be happy to do durvey
5/3/2019
John S. VERIFIED CUSTOMER
Richard was very helpful, but after my $1600 major maintainance, I had to return to get a turn indicator bulb replaced. It had failed pre appointment and we were all aware at sign in. When I returned, it was handled quickly and expeditiously. No waiting. That was great.
5/3/2019
Gloria M. VERIFIED CUSTOMER
Fadi is the consummate professional, he always takes great care of me and my Lexus!
5/3/2019
Karen L. VERIFIED CUSTOMER
I am disappointed with Lexus because both of my vehicle's front door locks failed. It is not normal wear and tear for both locks to fail at the same time. I think Lexus should recognize this and waive the repair costs.
5/3/2019
Elvira O. VERIFIED CUSTOMER
I can always count on Richard for the best service possible!
I live in SF and bring my Lexus to RC for the best maintenance
for my Lexus!
5/2/2019
Roger W. VERIFIED CUSTOMER
Good, I don’t have wait too long.
5/2/2019
Walter L. VERIFIED CUSTOMER
Joshua bozzuto was especially helpful and courteous. Thank you ????
5/2/2019
Jacqueline S. VERIFIED CUSTOMER
Excellent service as always!!
5/2/2019
Gee Gee. VERIFIED CUSTOMER
Filled out your form and have mailed it back. Consider yourself fortunate to have Fadaii as an employee.
5/1/2019
Ms. Cynthia. VERIFIED CUSTOMER
Thank you
5/1/2019
Yvonne W. VERIFIED CUSTOMER
Josh is exceptional. He genuinely provides personalized service.
5/1/2019
Gloria L. VERIFIED CUSTOMER
Val was very efficient & stayed on top of keeping me informed. I felt very good about the prompt updates & confident that he was doing his best to have my car taken care of asap.
5/1/2019
Theodore S. VERIFIED CUSTOMER
Val is extraordinary! Please make him the Stalzer’s (Ted&Sallie) personal service rep. Thanks Val!