Extremely good services, no doubt about it. very friendly and made very comfortable to get service. Thank you Fred. I'll see you soon.
6/14/2019
Varun B. VERIFIED CUSTOMER
Joe was extremely helpful
6/14/2019
Steve F. VERIFIED CUSTOMER
Fred has offered his utmost effort to help to resolve the issues.
I am impressed.
6/14/2019
Yeturu A. VERIFIED CUSTOMER
Fadi continues to excel. A special thanks to the techs who tried (unsuccessfully) to reproduce a problem I had experienced.
6/13/2019
Doris L. VERIFIED CUSTOMER
Compared with the days when I first visited the Redwood City Lexus, service has been going downhill. The reception staff are not as warm and friendly as before. I seldom see someone looking up to greet customers with smiles.
The snack used to be GREAT! It was an overkill by most standard, I must admit but it was befitting the image of old time Lexus that aspired to excel above the average and pampered customers with quality beyond expectation.
As for friendly and cheerful Josh, I am giving him an A for today’s service.
6/13/2019
George L. VERIFIED CUSTOMER
Excellent service ; kept me informed and followed up on questions
6/13/2019
Marcia S. VERIFIED CUSTOMER
Fadi souda did a great job and should be commended. Your labor fees are way too expensive which disappointed me
6/12/2019
Pamela L. VERIFIED CUSTOMER
Kent was fabulous and helpful.
Great service by the techs.
thank you
Pam
6/11/2019
Susan S. VERIFIED CUSTOMER
A complete pleasure as always! Thank yo.
6/11/2019
Stephen R. VERIFIED CUSTOMER
Joe was terrific!!!!
6/10/2019
Weiping Y. VERIFIED CUSTOMER
Joe is very considerate and honest, he cancelled one service which was not needed after talking to the technician. Much appreciated!
6/10/2019
Marianne P. VERIFIED CUSTOMER
Fadi is fantastic. He’s totally professional and efficient.
6/10/2019
Hsiao S. VERIFIED CUSTOMER
Benjamin and Iping are super nice and helpful.
6/10/2019
Stuart H. VERIFIED CUSTOMER
Kent was very professional.
6/10/2019
Steve F. VERIFIED CUSTOMER
The low key battery display still on while I have started the car.
May I have the details service report, as your front desk lady took it and only give me the received sign paper.
6/9/2019
Thomas E. VERIFIED CUSTOMER
Kent was able to answer all my concerns and exhibited a very technical knowledge of my Lexus. Thank you Kent!
6/9/2019
Marcia S. VERIFIED CUSTOMER
Fahdi is the best service rep I have ever had!
He is the reason I have my car serviced at Putnam!
6/8/2019
Howard L. VERIFIED CUSTOMER
Val went above and beyond his normal responsibilities to help me resolving issues with another dealer. He is an excellent service consultant with a positive attitude and down to earth personality towards customer. I’ll be returning for sure.
6/8/2019
Sandra S. VERIFIED CUSTOMER
Joshua was very helpful
6/8/2019
Edward P. VERIFIED CUSTOMER
Joe was super friendly, helpful and genuine. It is a pleasure to work with someone like this. He is my first choice advisor. Thank you Joe.