Kent explained things thoroughly and was overall just nice to speak with.
5/12/2019
Diane R. VERIFIED CUSTOMER
Excellent Service
5/12/2019
Carolyn R. VERIFIED CUSTOMER
Joe was very polite, did everything he said he would do, and answered all of my questions. However I don’t feel the air conditioner should have ever malfunctioned. I have never owned a car that had an air conditioner break.
I have lost confidence in the quality of the Lexus brand.
5/11/2019
Michael R. VERIFIED CUSTOMER
Greg always goes above and beyond to deliver superior customer service.
5/11/2019
Sears Living. VERIFIED CUSTOMER
When I picked up the car, The brake pedal was slippery. At my next stop, I had to clean it off with hand sanitizer or if was too dangerous to drive. I guess some handler was not careful enough about cleaning off shoes before driving the car
5/11/2019
Jose P. VERIFIED CUSTOMER
Good job!!
5/11/2019
Winnie C. VERIFIED CUSTOMER
Great job!
5/11/2019
Ramsey C. VERIFIED CUSTOMER
Excellent service was excellent people
5/11/2019
Luba R. VERIFIED CUSTOMER
Joe was super, but the girl at the office was rude, when I asked her to go with me to check the loaner vehicle, she was very unhappy. Her response was “It’s already checked , don’t you see it on the paper?! First of all. It was my first time to get loaner. I used to check my vehicle with someone when I had Infinity next door. Then she should explain to me what I initial or sign or I would spend 30 minutes to read the whole agreement. Next day when I was picked up my car she was better.
5/10/2019
Joseph N. VERIFIED CUSTOMER
Radix took care of my car needs. He let me know what was the problem and how we could resolve it. My car is running as smooth as ever and I couldn’t be happier with the customer service he gives. He is one of the best associates Putnam Lexus has!!!
5/10/2019
Peter A. VERIFIED CUSTOMER
Outstanding service! Entire experience was top notch. Fadi was really good.
5/10/2019
Marc J. VERIFIED CUSTOMER
Always happy with your team. Thanks. 10/10.
5/10/2019
Jonathan L. VERIFIED CUSTOMER
Joe is a top notch professional. I am glad he is my service representative. Would highly recommend him to friends and family. Thanks Joe!
Jon
5/10/2019
Gad Z. VERIFIED CUSTOMER
Joe went above and beyond. I was really impressed. There was an issue with the paint on my car and he got it taken care of.
5/9/2019
Shireen H. VERIFIED CUSTOMER
car done ahead of time, appreciate service
5/9/2019
Gail W. VERIFIED CUSTOMER
He was very helpful and attentive. I felt that I was being well taken care of.
5/9/2019
Cristina B. VERIFIED CUSTOMER
Everything went well and he honored the coupon i received in the mail, even though i didn’t have it with me at the time.