I like this dealership because of readily available appointments. Repairs are expensive however.
6/8/2019
Lupe M. VERIFIED CUSTOMER
Service was great!
6/8/2019
**** W. VERIFIED CUSTOMER
I see why people buy luxury cars. This was my first experience with Putnam Lexus and I was pleasantly surprised. My car drives like new again and the complementary rental car was very convenient. Greg handled everything quickly and answered all my questions.
6/8/2019
Rita W. VERIFIED CUSTOMER
Greg Dong is a jewel. So glad he’s been promoted. You should do everything you can to keep him there! You have lost so many great people. Please don’t lose him.
Miss Robert ****, Gordon and so many others. Nice to have a trusted face there with Greg. And Walter was very helpful, too.
Thanks. You may not realize it but little things like the candy jar or bottle of water are niceties people notice are gone.
6/7/2019
Wayne W. VERIFIED CUSTOMER
Kent was very thorough in all respects, most notably his communications.
I was also pleased to meet my previous service manager, Greg, who said hello and had some good advice.
6/7/2019
Randy S. VERIFIED CUSTOMER
It is Fadi that has kept me bringing multiple Lexus' to Putnam. He is an honest guy, without whom I'd have left Putnam long ago.
6/7/2019
Linda T. VERIFIED CUSTOMER
Fadi and Nick were very helpful and provided great service!
6/7/2019
Joan W. VERIFIED CUSTOMER
Great service
6/7/2019
Jerry T. VERIFIED CUSTOMER
Adviser Joe is very professional.
6/6/2019
Theresa P. VERIFIED CUSTOMER
Fadi is great at his job. He always keeps you informed. He is considerate and willing to give you the feeling your an important customer. I may only have the 200h and it is base model and you would think I had the top of the line. I greatly appreciate his customer service. Thank you Fadi.
6/6/2019
Diana C. VERIFIED CUSTOMER
I’ve purchased my car and completed all maintenance services at Putnam Lexus for the past 6 years. Unfortunately, I’ve just had the worst service experience.
6/6/2019
Martha M. VERIFIED CUSTOMER
Great service, thank you
6/6/2019
Nicholas H. VERIFIED CUSTOMER
I can’t imagine taking my vehicle anywhere else
6/6/2019
Radhika S. VERIFIED CUSTOMER
Kent was very personable and I
would work with him again.
6/5/2019
Jacqueline A. VERIFIED CUSTOMER
Josh is always friendly, professional and attentive. He always provides appropriate and useful professional advice. He has a positive disposition and is very informative. He calls to give updates or information on completion of work. Excellent customer experience.
6/5/2019
Yan Z. VERIFIED CUSTOMER
On time. Cleaned very nice
6/5/2019
Renee S. VERIFIED CUSTOMER
Benjamin is outstanding and one of the nicest most patient employees at Putnam Lexus I have encountered
6/5/2019
Charles L. VERIFIED CUSTOMER
Very supportive and timing was good
6/5/2019
Robin D. VERIFIED CUSTOMER
Lexus service! Fabulous. Ty Benjamin!
6/5/2019
Jameson P. VERIFIED CUSTOMER
Val was very attentive and professional!
Sal service manager helped us with plastic remnants on our car grille by trying
to remove it and then requested Dario from body shop who removed with delicate care! They should all be commented with their professionalism and attentive to detail!