Fadi is awesome to work with, Fadi made my experience positive and seamless. I was having my trunk repaired and the 125,000 mile service simultaneously, Fadi walked me step-by-step with the process with my trunk and the 125,000 mile service, this is why I like to come to Putnam Lexus because I know Fadi will have my best interest at heart.
I would also like to give an excellent complement to Judy the young lady that helped me with the courtesy vehicle, Judy was very professional and polite with explaining the details of the Lexus RX since I was not familiar with all the doodads and gadgets.
This was a great experience from start to finish I will definitely recommend Putnam Lexus to all my friends and family!
Best Regards,
6/28/2019
David M. VERIFIED CUSTOMER
Fadi is a great guy! Very helpful and informative.
6/28/2019
Susan H. VERIFIED CUSTOMER
Great service as always!
6/28/2019
William A. VERIFIED CUSTOMER
Outstanding service
There is no better crew
And service writer than Faudi
Thanks
Bill Alich
****-****-xxxx
6/28/2019
Bassam K. VERIFIED CUSTOMER
Fred was awesome. I’m waiting for the opportunity to provide input on the process
6/28/2019
Jean H. VERIFIED CUSTOMER
Joe was very helpful today, in getting me set up for an appointment next week to get two new tires and arranging for a loaner car for that appointment.
6/28/2019
Marcus W. VERIFIED CUSTOMER
Rich has always been the most professional and courteous service professional.
6/28/2019
Robert W. VERIFIED CUSTOMER
I was glad they offered the shuttle service.
6/27/2019
Olivia H. VERIFIED CUSTOMER
Wonderful service. Very efficient
6/27/2019
Ann C. VERIFIED CUSTOMER
Josh did an excellent job -- helpful,resourceful, answered all my questions and concerns. Got my car done in record time. Thank you so much!
6/27/2019
Michel B. VERIFIED CUSTOMER
I’m a good Lexus client
I have been purchasing Lexus models
Since 2007 I think I deserve a better
Service next time
Thanks!
6/27/2019
Linh L. VERIFIED CUSTOMER
My car was so dirty after a call for pickup up. It wasn’t washed neither carefully vacuumed
Then I don’t know which services are forgotten
6/27/2019
Jacqueline S. VERIFIED CUSTOMER
I filled out the card on my rear view mirror and mailed it today.
Thank you!!
6/27/2019
Desmond L. VERIFIED CUSTOMER
Excellent service by Joe
6/27/2019
Madison M. VERIFIED CUSTOMER
Joe was great! The service was done quickly and he was very good about keeping me updated.
6/27/2019
William B. VERIFIED CUSTOMER
No comment
6/26/2019
Jiaopei W. VERIFIED CUSTOMER
All good
6/26/2019
Ronald C. VERIFIED CUSTOMER
I missed having a cookie or a snack with the coffee in the customer waiting areal.
6/26/2019
Philip L. VERIFIED CUSTOMER
Val is excellent! Walked me through the entire process in seamless way with ongoing communication and outstanding advice and recommendations.