Everything was great and the agent was very polite and focused on all details.
7/7/2019
Andrew S. VERIFIED CUSTOMER
I left my garage door remote clipped to the visor in the rental vehicle which was a silver Lexus ES-350 hybrid 4 door sedan. The garage door remote is a two channel black remove with two buttons.
Please let me know if you found the remote.
Thanks, Andrew S
7/7/2019
Monica C. VERIFIED CUSTOMER
Very nice compared to some other experiences I had.
7/7/2019
Nicole W. VERIFIED CUSTOMER
Friendly, responsive, professional and very helpful.
7/7/2019
John G. VERIFIED CUSTOMER
Kent was great! Super nice and informative. Went the extra mile to show me how to use the new Apple CarPlay. Definitely redeemed Putnam Lexus after I told myself I wouldn’t go back due to prior poor experiences.
Only issue I had with the experience (not related to Ken) was that my car wasn’t fully dried when I received it (door sills still wet) so I had to dry it myself.
7/7/2019
Joan L. VERIFIED CUSTOMER
High quality service
7/7/2019
Chris K. VERIFIED CUSTOMER
Kent was a great service rep. He was very conscientious and helpful. He provided feedback and will ask for him my next service.
7/6/2019
Shirley H. VERIFIED CUSTOMER
I am always satisfied with Putnam Lexus.
7/6/2019
Cesar R. VERIFIED CUSTOMER
I completed survey yesterday with
an extremely satisfied rating in all
questions.
7/5/2019
Antonio A. VERIFIED CUSTOMER
Pricey, but excellent service. Met my expectations. Fred provided all the details and the car was ready on time.
7/4/2019
Hong C. VERIFIED CUSTOMER
Excellent customer service
7/4/2019
Sofia B. VERIFIED CUSTOMER
Josh was very helpful and with knowledge of Lexus 2009 car.
I need some information more and he can answer in the moments.
Thanks
7/4/2019
Jerome B. VERIFIED CUSTOMER
Excellent service and very please with all with the exception of not having any treats while you wait a long time for your cars
7/4/2019
George M. VERIFIED CUSTOMER
Staff was very helpful and courteous. Good job guys
7/4/2019
Richard G. VERIFIED CUSTOMER
Joshua was excellent.
7/3/2019
Salwa G. VERIFIED CUSTOMER
Excellent service I will definitely come back thank you very much
7/3/2019
Jason Y. VERIFIED CUSTOMER
The overall service was great except that I have to pay $20.00 for 1 gallon gas I have used. It took me at least 20 minutes to drive the loan car to fill it up and drove back to the service center for 1 gallon gas.
7/3/2019
Will L. VERIFIED CUSTOMER
Joshua was awesome, excellent service
7/2/2019
Margaret S. VERIFIED CUSTOMER
Gratefully, your service is tailored to each vehicle. Since retirement I drive just a comparatively small percentage of miles per year. Keeping my vehicle is still important and I have confidence in your expertise. Thank you!
7/2/2019
Emily Y. VERIFIED CUSTOMER
Great customer service and very informing. Went above and beyond to make sure everything went well with my car.