Fadi souda did a great job and should be commended. Your labor fees are way too expensive which disappointed me
6/12/2019
Pamela L. VERIFIED CUSTOMER
Kent was fabulous and helpful.
Great service by the techs.
thank you
Pam
6/11/2019
Susan S. VERIFIED CUSTOMER
A complete pleasure as always! Thank yo.
6/11/2019
Stephen R. VERIFIED CUSTOMER
Joe was terrific!!!!
6/10/2019
Weiping Y. VERIFIED CUSTOMER
Joe is very considerate and honest, he cancelled one service which was not needed after talking to the technician. Much appreciated!
6/10/2019
Marianne P. VERIFIED CUSTOMER
Fadi is fantastic. He’s totally professional and efficient.
6/10/2019
Hsiao S. VERIFIED CUSTOMER
Benjamin and Iping are super nice and helpful.
6/10/2019
Stuart H. VERIFIED CUSTOMER
Kent was very professional.
6/10/2019
Steve F. VERIFIED CUSTOMER
The low key battery display still on while I have started the car.
May I have the details service report, as your front desk lady took it and only give me the received sign paper.
6/9/2019
Thomas E. VERIFIED CUSTOMER
Kent was able to answer all my concerns and exhibited a very technical knowledge of my Lexus. Thank you Kent!
6/9/2019
Marcia S. VERIFIED CUSTOMER
Fahdi is the best service rep I have ever had!
He is the reason I have my car serviced at Putnam!
6/8/2019
Howard L. VERIFIED CUSTOMER
Val went above and beyond his normal responsibilities to help me resolving issues with another dealer. He is an excellent service consultant with a positive attitude and down to earth personality towards customer. I’ll be returning for sure.
6/8/2019
Sandra S. VERIFIED CUSTOMER
Joshua was very helpful
6/8/2019
Edward P. VERIFIED CUSTOMER
Joe was super friendly, helpful and genuine. It is a pleasure to work with someone like this. He is my first choice advisor. Thank you Joe.
6/8/2019
Anil R. VERIFIED CUSTOMER
I like this dealership because of readily available appointments. Repairs are expensive however.
6/8/2019
Lupe M. VERIFIED CUSTOMER
Service was great!
6/8/2019
**** W. VERIFIED CUSTOMER
I see why people buy luxury cars. This was my first experience with Putnam Lexus and I was pleasantly surprised. My car drives like new again and the complementary rental car was very convenient. Greg handled everything quickly and answered all my questions.
6/8/2019
Rita W. VERIFIED CUSTOMER
Greg Dong is a jewel. So glad he’s been promoted. You should do everything you can to keep him there! You have lost so many great people. Please don’t lose him.
Miss Robert ****, Gordon and so many others. Nice to have a trusted face there with Greg. And Walter was very helpful, too.
Thanks. You may not realize it but little things like the candy jar or bottle of water are niceties people notice are gone.
6/7/2019
Wayne W. VERIFIED CUSTOMER
Kent was very thorough in all respects, most notably his communications.
I was also pleased to meet my previous service manager, Greg, who said hello and had some good advice.
6/7/2019
Randy S. VERIFIED CUSTOMER
It is Fadi that has kept me bringing multiple Lexus' to Putnam. He is an honest guy, without whom I'd have left Putnam long ago.