Mario was very professional and was very patient with all my questions. He provided great service.
Also want to say that Carlos (I hope I remember his name right ) over at parts department was helpful.
Overall, it was a great experience.
9/2/2020
Anna D. VERIFIED CUSTOMER
Service was great but the tech was fabulous.Paired my phone gave me info on a few things I didn’t know I give him 10 plus.
9/2/2020
Zahra A. VERIFIED CUSTOMER
Thanks for the friendly service!
9/2/2020
Twyla W. VERIFIED CUSTOMER
Mario was very pleasant & helpful
9/1/2020
Sarah B. VERIFIED CUSTOMER
Thanks for your help. Really our first time with Putnam after beeing at Serramonte for years.
8/31/2020
Lyudmila S. VERIFIED CUSTOMER
Excellent service.Great team !
8/30/2020
Janine N. VERIFIED CUSTOMER
Closing at 5:00 every day makes it hard for people with 9-5 jobs.
8/30/2020
Carol P. VERIFIED CUSTOMER
I have always felt Comfortable and confident when I bring my car in for service and thank you for the loaner
8/30/2020
Meredith M. VERIFIED CUSTOMER
Ben was extremely helpful and efficient. He went right to work getting all work assigned for my car. He knew the length of the work and was very considerate of my time in the area. He was so helpful, I decided to buy new tires while the recall for the 2017 Lexus 350 door handles were scheduled for replacement. i want you as the Putnam Lexus Organization to commend Benjamin and also accept my thanks for having someone like Ben on your Service Team. As a Quality Consultant, I appreciate excellent quality service. Thanks for meeting and exceeding my expectations. Meredith M
8/29/2020
Julie Z. VERIFIED CUSTOMER
very good service thx.
8/29/2020
Eric S. VERIFIED CUSTOMER
i had a good experience with lexus putnam and fred young...i was surprised to hear that my car didn't have an electrical problem...so, fingers crossed i don't encounter another issue down the road. thanks!
8/29/2020
ZLATKA S. VERIFIED CUSTOMER
The driver found my credit card and left it in the car for me. Thank you so much for returning it to me! God bless!
8/29/2020
Robina M. VERIFIED CUSTOMER
Very helpful and pleasant team - a great experience
8/29/2020
Laura S. VERIFIED CUSTOMER
Kent is excellent my adviser for my car .
Also the people working at the front desk .
Thank you
8/29/2020
Marshall D. VERIFIED CUSTOMER
You promise less and deliver more. Keep it up.
8/29/2020
Winifred C. VERIFIED CUSTOMER
Timely and courteous. Good man to represent the image of Luxus
8/28/2020
Badreddine J. VERIFIED CUSTOMER
Everyone was great. The customer service was flawless. Thank you!
8/28/2020
Alberto B. VERIFIED CUSTOMER
Randy was great. He made sure to take care of everything my car needed and kept me posted every step of the way. Randy was both professional and warm. I hope I have the opportunity to work with him again. Thanks Randy!
8/28/2020
Parshan R. VERIFIED CUSTOMER
Very pleasant experience. Kent was professional, attentive and provided multiple status updates. Laura at the front desk was extremely helpful, polite as well. Overall an efficient experience and the best I have had at a dealer. In and out to drop off and pick up. They valued my time and understood I had work to attend to and accommodated wonderfully.