Very happy with my experience today! Mario gave my car complete service and gave me a complete report when it was done. It was also done sooner than expected as well!
1/31/2021
Paul R. VERIFIED CUSTOMER
A simple request to check tire pressure ( car had been sitting for three months causing the battery to need replacing) was not fulfilled though it was checked off..Photo of tire pressure showing it not changed was submitted. Minor issue but a statement about the service which is the subject of your survey. Tire tread was noted but pressure overlooked.
1/31/2021
Tu N. VERIFIED CUSTOMER
Great service as always. Thank you!
1/31/2021
Ihab A. VERIFIED CUSTOMER
He will be no longer with Putnam from what I understand.
1/31/2021
Rene O. VERIFIED CUSTOMER
Excellent service
Thank you
1/30/2021
Norm W. VERIFIED CUSTOMER
As usual Greg did a great job and is very professional. Eric also helped me when I picked up the car and when the rear windows didn’t work he explained it to me and was able to get it to work.
1/30/2021
Junghyun K. VERIFIED CUSTOMER
He kept a distance and delivered the car the way it should be
1/30/2021
Larry G. VERIFIED CUSTOMER
Always exceptional service and quality repairs
1/30/2021
Trishal L. VERIFIED CUSTOMER
Kent was super helpful! I appreciated the effort!
1/29/2021
Arlene S. VERIFIED CUSTOMER
I received an email breakdown that was very surprising and felt a personal call of explanation. I did call him and he went down the list with me but I never received a list like this before to the tune over $7000 he suggested work.
1/29/2021
MIKE C. VERIFIED CUSTOMER
Greg Fing along with the entire service staff at Putnam Lexus, is of the highest level of customer service in the industry. Once again they provided what every customer hopes to receive on both quality and dedication.
1/29/2021
Weiping Y. VERIFIED CUSTOMER
Greg is simply the best!
1/28/2021
Ivan B. VERIFIED CUSTOMER
I need to say Eric Tom is exemplary in his treatment of customers, he is very understanding he is professional and very knowledgeable
1/28/2021
Paul K. VERIFIED CUSTOMER
Well done!
1/28/2021
Mike S. VERIFIED CUSTOMER
Eric did everything to make sure I was completely satisfied and I look forward to working with him again.
1/28/2021
Edgar B. VERIFIED CUSTOMER
fast & easy system. better than serramonte.
1/28/2021
Nonna T. VERIFIED CUSTOMER
Mario is a very very professional gentleman. Thank you Mario so much for your time and help
1/28/2021
Shintaro A. VERIFIED CUSTOMER
One issue I encountered is payment. I could not use Amex to make my payment. You guys should fix this as many corporate clients use Amex Corporate Cards.
1/28/2021
Heidi L. VERIFIED CUSTOMER
David was great! He was very professional and took the time to explain each step of the servicing process for my car.