Very friendly person and helpful in having the car ready for pick up earlier than expected!
9/1/2021
Gerry S. VERIFIED CUSTOMER
Ben was very polite and respectful.
9/1/2021
Patricia M. VERIFIED CUSTOMER
Professional, pleasant, prompt even though I arrived early, called and let me know when car was ready, helped me get to right staff for a loaner car. All around great experience !
8/31/2021
Rosa T. VERIFIED CUSTOMER
Thank you.
8/31/2021
Corinne M. VERIFIED CUSTOMER
Benn was very attentive snd expedited my work..since I was on site waiting.
Thank you!
8/31/2021
Siengxay N. VERIFIED CUSTOMER
Thanks Mario for excellent service
8/31/2021
Kathleen R. VERIFIED CUSTOMER
Great experience.
8/31/2021
Generoso P. VERIFIED CUSTOMER
Very good service . Thanks
8/31/2021
Marie F. VERIFIED CUSTOMER
Very professional and helpful!
8/30/2021
Drucilla A. VERIFIED CUSTOMER
David is a superior customer service person. He is attentive to detail, cares about his customer’s needs, and offers very cost effective solutions. We value him as our contact. Very personable.
8/27/2021
Silvia Nathalia. VERIFIED CUSTOMER
Excellent service and prompt response.
8/27/2021
Benjamin S. VERIFIED CUSTOMER
David was SO patient in explaining everything and was very kind.
Wonderful experience- thank you!!
8/27/2021
Valerie B. VERIFIED CUSTOMER
I mailed in the comment/ survey card… mostly I can’t believe I took car instead 9:20, waited 1 hr. For shuttle home and waited till around 3:00 for shuttle to p u car. Whole day to do a 20k maintenance and I’m only 10-15 min away. Not too efficient
8/27/2021
Darren K. VERIFIED CUSTOMER
Excellent communication,
Clear in explaining the situation with my vehicle.
Prompt and responsive.
Couldn’t ask for more in a customer service rep
8/27/2021
Hector V. VERIFIED CUSTOMER
Great costumer service.
8/27/2021
Laramon D. VERIFIED CUSTOMER
Mario was very helpful.
8/26/2021
Yefim G. VERIFIED CUSTOMER
I hate the car I was leased
I hate the fact that my concerns are not addresses by the service personal
(Even though I am sure they tried their best)
But as they admitted - they can’t fixed a flawed design of the car
I wish I never bought / leased my Lexus and I wish I could return it
8/26/2021
Fred W. VERIFIED CUSTOMER
Great service, nice personnel, and Mario the service advisor did a great job. Thank you!
8/26/2021
RAENELLE R. VERIFIED CUSTOMER
Zachary was a very big help and a nice person! Keep up the GREAT WORK Zac!