Eric gave a quick and brief description of the what repairs was needed for my 2018 RX450H. Very knowledgeable consultant. He also kept me updated on the progress of my vehicle.
Thank you Eric. You rock!!!
8/25/2021
Diane Y. VERIFIED CUSTOMER
“Complete” is a hard word. We wanted to have a Lexis as a loaner car and didn’t get one. I was impressed with the car wash, though.
8/23/2021
Ted N. VERIFIED CUSTOMER
Eric Tom service was courteous and professional.
8/23/2021
Michelle I. VERIFIED CUSTOMER
I am happy with the service but I found an empty water bottle left in my car
8/22/2021
Kathi R. VERIFIED CUSTOMER
Great service. Thank you Fred!
8/22/2021
John F. VERIFIED CUSTOMER
Very professional staff. Very courteous and helpful.
8/22/2021
Rakesh G. VERIFIED CUSTOMER
the customer service lounge is still very dingy and below par (poor) despite the business updates. Mario was great in his service.
8/22/2021
Tom M. VERIFIED CUSTOMER
Everything was great. The service was outstanding and the employees were courteous. Thank you for taking great care of the car, we were very impressed with the overall experience and service.
8/21/2021
David N. VERIFIED CUSTOMER
Very easy to make an appointment. My car looks and runs great. Great job. Thanks
8/21/2021
Max H. VERIFIED CUSTOMER
Clear communications on what issues needed to be addressed. Very nice loaner car. Happy with work
8/21/2021
Marilyn A. VERIFIED CUSTOMER
Lexus service department is perfection at the highest quality. Benjamin did a great job getting my car service completed in a timely manner. Thanks Benjamin!
8/21/2021
Tanya K. VERIFIED CUSTOMER
Attentive , on time, everything went smooth
8/21/2021
Julie L. VERIFIED CUSTOMER
If my service advisor needs to leave early before I pick up the car, I would expect him to transfer the care to other service agent so he or she can tell me the general state of my car, not simply handing me the invoice by the front desk and readinf off the pages. That is not the service I would expect from Lexus.
8/21/2021
Leon V. VERIFIED CUSTOMER
Great service! Car schedule maintenance was done fast and in great quality. Car was returned very clean. Thanks a lot
8/21/2021
Suzanne W. VERIFIED CUSTOMER
Putnam Lexus serviced my RX350 and returned it in pristine condition! They were courteous and professional.
8/20/2021
MARIA R. VERIFIED CUSTOMER
People all know there job and the works was done quick and efficiently
8/20/2021
Cyndy S. VERIFIED CUSTOMER
Mario is an excellent service advisor!
8/20/2021
Ohan M. VERIFIED CUSTOMER
Every one was very professional and very helpful.
8/20/2021
Remington F. VERIFIED CUSTOMER
Service was fine but it took longer than the quoted time unfortunately and it would’ve been appreciated if updates were provided during the wait time
In your lobby.
8/20/2021
Susan B. VERIFIED CUSTOMER
He took very good care of my Lexus and I was able to get out of office by the time I needed to