Great Service Advisor.
Kept my inform! paper work was excellent.
Very happy with him.
9/17/2021
Susan B. VERIFIED CUSTOMER
Thorough work on the car. Fred explained everything well. He was great.
9/17/2021
Irene S. VERIFIED CUSTOMER
Great work
9/16/2021
Arun M. VERIFIED CUSTOMER
Overall I was pleased with the service today. Only thing I was not pleased with is that person I made the service appointment with did not provide a courtedy loaner.
Thanks
Arun
9/16/2021
Ellen F. VERIFIED CUSTOMER
From start to finish, punctual, thorough, comprehensive explanation of the service plan I bought.
9/16/2021
Bassam K. VERIFIED CUSTOMER
He was great
9/15/2021
George L. VERIFIED CUSTOMER
Absolutely excellent
9/15/2021
FRANK B. VERIFIED CUSTOMER
Erik Tom is the best
9/15/2021
Bernabe U. VERIFIED CUSTOMER
Amazing customer service. Very knowledgeable and kept answering all my questions. Even answering my questions after purchasing the vehicle. Overall best customer service in town
9/15/2021
Kanjana C. VERIFIED CUSTOMER
Very Good name David
9/15/2021
Eric S. VERIFIED CUSTOMER
They missed checking the rotors and I took my family to a trip and the steering wheel would vibrate every time I used the brakes on a downhill. I had to take it back as soon as I returned and had cough up $800 for something that should have been seen. Thank God we didn’t get into an accident. The service rep was very nice but….
9/15/2021
Abhijit B. VERIFIED CUSTOMER
I have made an appointment but it was not followed. I had to wait for about 3.5 hours for 5k service for my NX.
In future If you are short in staff please inform earlier,
9/13/2021
Janice J. VERIFIED CUSTOMER
Very satisfied with service.
9/13/2021
Erick H. VERIFIED CUSTOMER
Very kind and understanding
9/12/2021
Durga S. VERIFIED CUSTOMER
Good Service and timely delivered
9/12/2021
Jerry T. VERIFIED CUSTOMER
Fred provided excellent service.
9/12/2021
Jane C. VERIFIED CUSTOMER
Zachary Whiting delivered excellent care of my car maintenance needs today. I appreciate his attention with addressing my car concerns during COVID pandemic and everything were done in a timely manner. For these reasons, I would recommend family and friends to Putnam Lexus Service Department.
9/12/2021
Leslie A. VERIFIED CUSTOMER
Thank you for your courtesy Dave
9/12/2021
Jing C. VERIFIED CUSTOMER
Ben was extremely courteous, professional and helpful.