I was very satisfied with the service, everything on schedule accordingly, receive my car back washed and nice and clean. I’ve always had good service from the service department.
10/1/2021
Kristine G. VERIFIED CUSTOMER
Benjamin is very professional. He is knowledgeable and very friendly. He answered all my questions and replied to my text message promptly.
10/1/2021
Mable Y. VERIFIED CUSTOMER
Loaner cars seem to offer minimum choices. I was given a model not comparable to the car being serviced.
10/1/2021
Jenifer T. VERIFIED CUSTOMER
David was very helpful and attentive to the maintenance needs of my 10 year old lexus. His follow up was great!
10/1/2021
RAIZA O. VERIFIED CUSTOMER
It was my first time going to Putnam Lexus and I am beyond satisfied with the service. I live in South San Francisco and have a lexus dealership closer to home but I am willing to travel farther for excellent customer service! George was welcoming, kind and got me out of the dealership out with a loaner. Will definitely start coming at putnam lexus for my service needs
10/1/2021
Barbara G. VERIFIED CUSTOMER
Appreciate the great service! Thank you!
9/30/2021
Arlene B. VERIFIED CUSTOMER
Excellent service, efficient and courteous employees. You should be proud! A. Balin
9/30/2021
Nellie F. VERIFIED CUSTOMER
The entire service staff were amazing and attentive. Mario was professional and responsive communicating with me every step of the way. Jules at the service desk was very kind. He even helped carry my boxes to my loaner without prompting.
9/30/2021
John L. VERIFIED CUSTOMER
Ok
9/30/2021
Mia R. VERIFIED CUSTOMER
I am very satisfied with Fred and the Putnam lexus
9/30/2021
Christine A. VERIFIED CUSTOMER
Excellent service.
9/30/2021
Marvin O. VERIFIED CUSTOMER
Always good and caring service at Putnam
9/30/2021
May C. VERIFIED CUSTOMER
Wonderful and excellent
Thank you very much
9/30/2021
Brian T. VERIFIED CUSTOMER
Very pricey for an oil change and air filter at $525. I’m considering different options going forward. Ben was very nice and professional, but was going to get me some matching paint for some small chips in vehicle. When I picked car, Ben was gone and I asked cashier. She looked for notes in it and saw Ben did not account but no indication of anything he had done. As of today, I have no idea how to fix the chips from rusting. Your shuttle service is poor. I paired up someone who was dropped off before me. The driver had to navigate schools and downtown traffic resulting in a 30 minute ride to go less than 10 mikes. The scheduled pickup at my office was 30 minutes late resulting in me missing a meeting with a Contractor at my home.
9/29/2021
Kathy J. VERIFIED CUSTOMER
Great service provided ????
9/29/2021
Thomas C. VERIFIED CUSTOMER
George kept me informed and did a good job.
9/29/2021
Jo C. VERIFIED CUSTOMER
Good service, car was ready same afternoon.
9/29/2021
Ginelle N. VERIFIED CUSTOMER
Eric kept me informed every step of the way. Great service!