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Real Reviews from VERIFIED CUSTOMERS
Melody Y. VERIFIED CUSTOMER
George kept me informed about the status of my car which was great. He explained everything in detail. Excellent service, I would definitely recommend!
3/1/2023
Carla B. VERIFIED CUSTOMER
I’ve been a satisfied customer for more than 23 years and will continue to trust the excellent service provided by Putnam Lexus. C.B
3/1/2023
Nathan V. VERIFIED CUSTOMER
Randy is by far the reason I moved from Stevens creek to Redwood City location. Best customer service and care. 10 out of 10
3/1/2023
Cristiana F. VERIFIED CUSTOMER
Mario always does an exceptional job supporting getting my car fixed on the timeline promised. As a teacher and mom I truly appreciate him and his efforts. Thank you Mario!
3/1/2023
Roger S. VERIFIED CUSTOMER
Web site to approve work didn’t work. No phone call to me. Dropped car off Friday, agreement was to pick up Monday, car not ready. Only then I got a phone call.
3/1/2023
David L. VERIFIED CUSTOMER
Alma was absolutely fantastic. Probably the most competent service advisor I have ever had the pleasure of working with. Thank you.
3/1/2023
**** G. VERIFIED CUSTOMER
Michael provided a great service and customer experience, he is very knowledgeable and friendly
3/1/2023
Susan M. VERIFIED CUSTOMER
She is terrific! She is so responsive & helpful.
3/1/2023
Jerry Q. VERIFIED CUSTOMER
The service was fast.
2/28/2023
Lily R. VERIFIED CUSTOMER
Yes, I believe the car was repaired and serviced the way you told me it would be. It’s running beautifully and it’s clean and washed and I am very satisfied yes the service. The only thing that was a shock was the cost, but that’s life, right! Lily R
2/27/2023
Dharma T. VERIFIED CUSTOMER
Very good service
2/26/2023
Matina P. VERIFIED CUSTOMER
Great work at Lexus for many years with my old Lexus and now with my new Lexus. Thank you for your excellent work and your telephone explanation on what was done on my car. Thank you, Matina P
2/26/2023
Nick G. VERIFIED CUSTOMER
Thank you for all your help Mario !
2/26/2023
Tammy T. VERIFIED CUSTOMER
Super duper, love you guz
2/25/2023
Jeff W. VERIFIED CUSTOMER
Randy was very thorough and professional.
2/25/2023
Priscilla P. VERIFIED CUSTOMER
He is great! Takes his job very seriously!
2/25/2023
Rosemary S. VERIFIED CUSTOMER
So happy we were able to work together to solve the phone issues.
2/24/2023
Maribel M. VERIFIED CUSTOMER
Fred was supper helpful , he always make sure I was happy with the services.
2/24/2023
Marcia G. VERIFIED CUSTOMER
Everyone at Lexus is always accommodating, professional and tries to be on time from taking your car for service to getting you out on time. I also appreciate having the same service advisor whenever my car is brought in. Thank you Mario.
2/24/2023
Gary S. VERIFIED CUSTOMER
David has been outstanding. Communicates regularly even though there may not be new information. His information is clear and always closes with next steps. I’m not sure what more I could ask for. I can say “Thanks, David; great job”.
2/24/2023