Randy was very courteous, helpful, and professional.
3/10/2023
Donna B. VERIFIED CUSTOMER
George is GREAT! He communicates what I can expect and provides timely updates on progress with work being done on my vehicle. Very welcoming - I felt very reassured that George and team would make the best recommendation regarding the service needed! I am very appreciative of the quality customer service he provided!
3/10/2023
Fiji Trade. VERIFIED CUSTOMER
Please share the survey. Happy to provide feedback
3/10/2023
Diana C. VERIFIED CUSTOMER
My center console and glove compartment were rummaged through and my dash cam was unplugged and not put back. There were also many scraps of dirty paper or something of the sort left on the floor mat of my driver seat that definitely were not there when I brought the car in. There was no explanation as to why the things in my car were moved around.
3/10/2023
Anthony J. VERIFIED CUSTOMER
as to the quality of the service, definitely a 10. However, estimate to complete work was 2 hours, actual time 2 hrs, 45 min. Would have been nice to have someone check in to let me know they were running a little behind.
3/9/2023
James F. VERIFIED CUSTOMER
Great service Very personable employees
3/9/2023
Elisabeth L. VERIFIED CUSTOMER
Alma was fantastic ! She is so cheerful and knowledgeable. I waited three hours which was suppose to include the car wash. They were not able to complete that and there was white stuff on the seat. She cleaned it off and got my a card to get the car cleaned at another date.
She also reviewed with me all the extras I bought with my new car. Alma deserves a raise for keeping me happy even though there were a few problems
3/9/2023
Yasushi N. VERIFIED CUSTOMER
Drop-off, loaner car, and pick-up were all very smooth. Thank you!
3/9/2023
Lynne R. VERIFIED CUSTOMER
Randy is competent and conscientious, very thorough and good at explaining what is needed. He is also friendly and kind. I am so happy Randy is the person who takes care of me when I bring my car in for it’s regular service and when I need help with a particular problem.
3/9/2023
Phyllis C. VERIFIED CUSTOMER
Great service
3/9/2023
Hauh T. VERIFIED CUSTOMER
Excellent
3/8/2023
Joe V. VERIFIED CUSTOMER
Great service????????
3/8/2023
Ramon V. VERIFIED CUSTOMER
Very Satisfied! ????
3/8/2023
David H. VERIFIED CUSTOMER
Service was good although it took a bit longer than anticipated. We had a loaner so that was good.
I have to say though we were shocked to see the prices you are charging for recommended services for brakes, boots, bushings, control arms etc. who pays those high prices?
Regards
David
3/8/2023
Alan B. VERIFIED CUSTOMER
Great service by a very personable and professional team!!
3/8/2023
Mario C. VERIFIED CUSTOMER
Communication and friendliness
3/7/2023
Nancy K. VERIFIED CUSTOMER
Very prompt and professional
3/6/2023
Jila A. VERIFIED CUSTOMER
Thanks to Randy Solomon I was able to get the car off the road on time and get it fixed.
Thank you Randy!
3/6/2023
Gricelda N. VERIFIED CUSTOMER
David provided great service. Thank you caring.
3/5/2023
Vergence M. VERIFIED CUSTOMER
I do have to mention that I was disappointed in the way the car was vacuumed in interior and trunk wasn’t touched. Some spots were missed on exterior doors. Other then that, everything else was excellent.