As always, George is courteous, informative and professional.
3/23/2023
Susan W. VERIFIED CUSTOMER
David listened to me and did not try to convince me to get unnecessary service. He also made sure I got my car back earlier than expected.
3/23/2023
Leslie M. VERIFIED CUSTOMER
Excellent service as usual. Friendly and courteous staff.
3/22/2023
Marcela D. VERIFIED CUSTOMER
Excellent professional service from Mario and everyone involved in servicing my car. Thank you!
3/22/2023
John N. VERIFIED CUSTOMER
Service, Fred was excellent. 2+hour wait went by very quickly due to setting and staff
3/22/2023
Ann R. VERIFIED CUSTOMER
Very professional
3/22/2023
Lori K. VERIFIED CUSTOMER
My previous visit at Lexus last year left me disappointed but my experience with Randy last week reminded me of the original Lexus service that I was accustomed to. He explained future service recommendations, he made sure I understood what was involved & I felt confident that I was in god hands.
3/21/2023
Randall G. VERIFIED CUSTOMER
Randy was great to help me get in with a battery issue that had been off and on for a couple of weeks. He made special arrangements so I could get a loaner car which I really needed. Great service and I will highly recommend him. Thanks Also Randy
3/20/2023
Mari F. VERIFIED CUSTOMER
Greg gave absolute VIP beyond 5 star service! . I am always greeted with the warmest smile and will be with the Lexus family for life ????
Greg always explains everything that is occurring with my car and goes the extra mile to make sure I understand . ( I am not car savvy )
I am so grateful for the positive experience I have every time I drive through and am greeted my Greg and associates wonderful presence:)
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3/20/2023
Kitty L. VERIFIED CUSTOMER
Randy was GREAT!!
3/20/2023
Viseth S. VERIFIED CUSTOMER
Randy and his team is completely professional I would recommend this place to anyone I hate doing this because it would make this place more busier than it normally is but I gotta give it to them great work guys I won't be going to anyone else so save some space for me and thanks for taking care of my baby
3/20/2023
Eleanor O. VERIFIED CUSTOMER
Very grateful that major problems were detected and fixed!
3/19/2023
Paul N. VERIFIED CUSTOMER
Great job.
3/19/2023
Carly R. VERIFIED CUSTOMER
David is so wonderful. The reason we come back to Putnam is to work with David. He is kind and clear and responsive. Thank you, David
3/19/2023
Anupama P. VERIFIED CUSTOMER
Service was good and Mario very professional. However it took 24 hours to get our car back for a 5k mile service check. The loaner car was incrediby dirty with two used masks in the passenger seat and a crushed paper cup with coffee stains on the floor.
3/19/2023
Minnie W. VERIFIED CUSTOMER
D avid is good.
3/19/2023
James C. VERIFIED CUSTOMER
He is the best. And when I come to service feel like back my another home. ????????
3/19/2023
Thomas T. VERIFIED CUSTOMER
Randy was excellent
3/18/2023
Amy S. VERIFIED CUSTOMER
David always goes the extra mile to communicate status and updates proactively and addresses any concerns I have. I appreciate how thorough he is and how accommodating he is throughout the service process! Thank you David!