Fred took my service order and kept me informed of all steps being taken. He was very professional in all aspects of my servicing. I am completely satisfied.
4/5/2023
Robert C. VERIFIED CUSTOMER
Randy is excellent. He’s an 11 out of 10. Genuinely cares about taking care of people.
4/5/2023
Michel T. VERIFIED CUSTOMER
My recognition to the person washing/vacuuming the cars.
Thank you for removing all the playground sand from the back of the car.
4/3/2023
Elida L. VERIFIED CUSTOMER
Excelente servicio del Sr. Mario.
4/3/2023
Alfonso E. VERIFIED CUSTOMER
Excellent service and communication. We will definitely ask for Randy next time we return.
4/2/2023
Satomi H. VERIFIED CUSTOMER
Sure I’ll be happy to do the survey!
4/2/2023
Carol R. VERIFIED CUSTOMER
He provided excellent service.
Thank you!
4/2/2023
Danny C. VERIFIED CUSTOMER
Your mechanic, Jerzy is the best!!!! My car is working perfectly and no more horrible noise!
4/2/2023
Zhuoming W. VERIFIED CUSTOMER
not answer my question at all
4/1/2023
Angi S. VERIFIED CUSTOMER
Mario was exceptional in pricing consideration, explanation of exactly what repairs were needed for my IS300 2001, and in even showing me parts that were replaced in my car and why those parts needed to be replaced. The car was returned to me not only mechanically repaired , but so clean, it could have been detailed while in the shop. I have been going to Putnam for years and even though this repair was very expensive for me, Mario made it the best experience it could be under the circumstances.
4/1/2023
Arkady I. VERIFIED CUSTOMER
The service was great and everyone was super cool, except one thing wasn't fixed in my car, i.e. either the rattling of loose part when going on the freeway. Hopefully it can be fixed the next time I am in the store.
4/1/2023
Linda S. VERIFIED CUSTOMER
David was attentive, explained things to me carefully and clearly, was personable yet professional. I enjoy working with him.
3/31/2023
Dawn E. VERIFIED CUSTOMER
Mario called me right back both times after calling him with two different sets of questions that I hadn’t initially thought to ask.
3/31/2023
Emanuel R. VERIFIED CUSTOMER
great job!
3/31/2023
Benjamin M. VERIFIED CUSTOMER
Randall is great but the front desk was not friendly while picking up my RX 350 last week. Today was different. Rosa called with an Uber and I thanked her when picking up our other Lexus GX 460
3/31/2023
Zachary S. VERIFIED CUSTOMER
Randy Solomon is the best service advisor at Lexus.
3/31/2023
Larry G. VERIFIED CUSTOMER
Excellent service as always
3/31/2023
Patricia S. VERIFIED CUSTOMER
George is the best! He’s kind and knowledgeable and listens to me!