George was amazing. He was friendly and honest and made me feel at ease and comfortable while they serviced my limited edition car. I am very particular about who works on my cars, but I was very impressed with the attention to detail and care by the staff.
I will definitely go back to see him and Putnam Lexus for future service needs.
2/19/2023
Cynthia S. VERIFIED CUSTOMER
She was thorough, friendly and communicative. Easy to work with
2/18/2023
Mike W. VERIFIED CUSTOMER
Randy did a great job!
2/18/2023
Cynthia H. VERIFIED CUSTOMER
Very polite and helpful
Thank you
2/18/2023
John D. VERIFIED CUSTOMER
Randy exceeded our expectations ,
again !!
Joyce & de Russy
2/18/2023
Barbara M. VERIFIED CUSTOMER
David went above and beyond. He literally saved my car. It required extensive mechanical repairs. David kept in touch with me throughout the process. I couldn’t be more pleased with my service experience.
2/17/2023
Margaret F. VERIFIED CUSTOMER
David is great. He did a great job getting my car ready for my next adventure
2/17/2023
Ruth C. VERIFIED CUSTOMER
Well, Mario gave me a detailed explanation of what went on with my car as I was very interested and concerned about it… And was so pleased with how there isn’t any of those sounds now! I’ve always liked going to a Lexus dealership because they are very good at their explanations to all my questions… Thank you!
2/17/2023
Diana Y. VERIFIED CUSTOMER
Alma provided great service. She addressed all my questions and followed up with my concerns with the mechanic. The headlights were adjusted for better visibility, and the back center seatbelt was fixed. Alma is efficient, quick on her feet , and delightful to work with.
I like the on line check in, text communication on progress, and detailed summary report. Great work, Putnam Lexus!
2/17/2023
Stephanie R. VERIFIED CUSTOMER
I appreciate Marcos communication in keeping me updated on the process and explaining all that was needed to complete the work needed.
2/17/2023
Paula L. VERIFIED CUSTOMER
A few tiny issues but Mario was awesome.
2/17/2023
Hatsuko A. VERIFIED CUSTOMER
He was very polite and a gentleman like! He communicate extremely well about our car’s problems as well as our concerns. I gave him 100 point for his service!
2/17/2023
Debra D. VERIFIED CUSTOMER
Randy has been my service guy for years. I completely trust him with my car and his recommendations. I have changed service departments locations so Randy can take care of my latest Lexus
2/17/2023
Ann Z. VERIFIED CUSTOMER
David was very helpful in dealing with a State Farm claim repair, and went above and beyond re using new OEM parts rather than refurbished.
2/16/2023
Alissa S. VERIFIED CUSTOMER
Easy communication.
Was told of the timeline.
2/16/2023
Linna G. VERIFIED CUSTOMER
Professional services
2/16/2023
Annie L. VERIFIED CUSTOMER
Excellent service and would definitely come back again
2/15/2023
William B. VERIFIED CUSTOMER
Made appointment for oil change and smog test. Not advised no smog tests available until I brought my vehicle in!