Great personal service
Thank you to George and the rest of the team
Your personnel are all really nice!!!
7/26/2023
Jagjeet S. VERIFIED CUSTOMER
staff is very good..work well..doing excellent job..
7/26/2023
Charles L. VERIFIED CUSTOMER
Concerned with satisfaction and issues
7/26/2023
Steven L. VERIFIED CUSTOMER
I made my appointment one week in advance told him what the problem was the right rear tire. Because there was a slow leak I dropped it off for my service 30,000 miles and the right rear tire the following day they told me they don’t have a tire and needs to be replaced so I had to leave the car an extra day. I find it hard to believe that you’re not carrying at least 6 to 8 tires in your parts department to me that’s not acceptable it’s unacceptable. All the other service was done great all of your employees were very kind and helpful and I thank you for your service.
7/25/2023
Paula R. VERIFIED CUSTOMER
Goes above and beyond. I pass by many other dealerships to come to your on the way down from San Francisco. I keep coming back for the exceptional service.
7/24/2023
Marie P. VERIFIED CUSTOMER
Randy is the absolute nicest person I’ve ever had a service with. Thank you so much Randy.
7/24/2023
Lingwen H. VERIFIED CUSTOMER
As a new customer in the dealership, Randy provided an excellent service for me! I’d like to recommend my other friends to the dealership
7/24/2023
Jill A. VERIFIED CUSTOMER
Efficient.
7/23/2023
Angi S. VERIFIED CUSTOMER
Randy was exceptional in keeping me informed about the status of the repair work that was needed for my car, but he made me feel my importance as a client to Putnam Lexus. My confidence that repairs to my car would be completed as needed to return my car to be fully operational proved to be exactly as Randy assured me would happen. I have never been disappointed with service at your dealership and this was no exception to that. I feel my IS 300 2001 runs as good as it does because of the care in your service department. Really appreciated the Uber ride home, as well.
7/23/2023
Carlos A. VERIFIED CUSTOMER
Alma is amazing. She kept us well informed and has such a wonderful attitude.
7/23/2023
Shane D. VERIFIED CUSTOMER
Randy was super helpful, thank you so much!
7/23/2023
Anne S. VERIFIED CUSTOMER
Why did it take so long to replace a battery?
7/23/2023
Vadim S. VERIFIED CUSTOMER
Excellent service
7/23/2023
Sher Shingh. VERIFIED CUSTOMER
Randy is a friendly service advisor. He is also knowledgeable about the intricacies of my 99 lexus. I was satisfied with his help and would love to revisit lexus service center in the future if a need arises.
7/22/2023
Robert C. VERIFIED CUSTOMER
Greg and Fred are highly credible people. They are honest and truthful while being very concerned about their customer. They are
Great ambassadors for lexus services.
I am very pleased to work With them. I give them 10+
7/22/2023
Roxanne C. VERIFIED CUSTOMER
She is the best serving person sweet and happy person
7/22/2023
Ramona P. VERIFIED CUSTOMER
Very helpful and great communicator and knowledgeable
7/22/2023
Rujni A. VERIFIED CUSTOMER
Randall was excellent I would like him to serve again!!!
7/22/2023
Lissa S. VERIFIED CUSTOMER
Alma was fantastic!
7/22/2023
Ailing C. VERIFIED CUSTOMER
Love your service. Your tech Taz is very knowledgeable. I have learned a lot. Thank you very much. I really appreciated. David is very helpful as well. I hope my issues are all checked and fixed. Thank you.