Eda was great and answered all of my questions. 10 out of 10
5/14/2026
Nancy Y. VERIFIED CUSTOMER
Very quick, efficient on each step of service. I received status on the repair progress. Good customer service ????
5/13/2026
James K. VERIFIED CUSTOMER
David was great and very service oriented- thanks David
5/13/2026
Craig T. VERIFIED CUSTOMER
Benjamin Nino did an excellent job and I look forward to giving a perfect review.
5/13/2026
Tianren F. VERIFIED CUSTOMER
David is awesome. He goes above and beyond in serving his customers
5/13/2026
Hua-Fen C. VERIFIED CUSTOMER
George is very nice to provide an excellent service.
5/12/2026
Bee B. VERIFIED CUSTOMER
Could not be better
5/12/2026
Kiran C. VERIFIED CUSTOMER
The car battery keeps dying. It's a visible proven that has been raised in lot of forums. I can't keep running to the dealership for such a repeated problem
5/12/2026
Howard B. VERIFIED CUSTOMER
Randy has been my service advisor for years and always does a great job.
5/12/2026
Debra J. VERIFIED CUSTOMER
Service was excellent. Randy is amazing ????
5/12/2026
Lauren D. VERIFIED CUSTOMER
David was very helpful.
5/11/2026
Sylvia C. VERIFIED CUSTOMER
Great service! My car always feels like new when I pick it up and this was no exception.
5/11/2026
Thibaud L. VERIFIED CUSTOMER
Professional, efficient and pleasant
5/11/2026
Hope W. VERIFIED CUSTOMER
Outstanding customer service!!
5/10/2026
Dennis G. VERIFIED CUSTOMER
Eda is always very pleasant and professional.
Thanks!
5/10/2026
Michael J. VERIFIED CUSTOMER
I was very happy that everything was on schedule. I got a great loaner car. But I didn’t need it for long because the job took less time than expected. And cost less. I’m very pleased with George and the service department.
5/9/2026
Gary K. VERIFIED CUSTOMER
I met Mike at the Service area and he explained exactly what was being serviced and provided a realistic timeframe for completion. He asked if we wanted to have the car washed and it was given back to us in like new condition. The service techs completed their work quickly. Overall the experience was fantastic.
5/9/2026
Lawrence M. VERIFIED CUSTOMER
Michael was outstanding, as usual. I had my 15k done with him a couple of weeks ago, but on Thursday, I had a bad flat tire late in the day. When I got into Putnam at 5 pm, Michael immediately had technicians assess the tire and had the replacement service and tire lined up for the next morning. He sent me home in an Uber and was there next morning to make sure that everything was ship shape, including a new wheel lock for my RX 500H. Bravo.
5/9/2026
Yang G. VERIFIED CUSTOMER
Ben is very patient and conscientious. Thank you very much.
5/9/2026
Lynn Y. VERIFIED CUSTOMER
Eda was right on time to greet me and check me in. I realized I requested many service items by mistake and when I told her about my mistake, she had already corrected it on the service request form. I was very grateful for that and thanked her. I really appreciated Eda’s help to make the service experience an excellent one.